Hi Abdiel5210, thank you very much for taking the time to share your experience with the Aged Care Reviews Community.  I am really pleased to hear your positive feedback and will ensure this is passed on to our team at Sea Views Manor.  Wishing you and family all the best for the future.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Fran, thank you for taking the time to share your experience with the Aged Care Reviews community, we really appreciate it.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Rupert, thank you for taking the time to share your experience with the Aged Care Reviews community.  Wishing you and family all the best for the future.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Brionna7667, thanks for sharing your experience with the Aged Care Reviews community.  We love your feedback as it helps us improve services to our residents.  Homestyle pride itself on having above industry standard staffing ratios and I am surprised to read you comments but would like to hear more about your personal experience.  You are very accurate about the size of facilities, in this day and age it is very challenging to support a facility of less than 100 residents and provide the ultimate care and experience.  In relation to fees, many of the aged care fees are set by the government and subject to quarterly reviews and generally increases.  In saying that, I can put you in touch with our accounts department who can arrange regular statements to you via email.  You are welcome to call me on 03 9559 0400.  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi Lilla7893, thank you for sharing your experience with the Aged Care Reviews community.  I am really pleased to hear that you and your sister are happy with the care and overall placement at Sea Views Manor for your mum.  If you would like to talk at anytime especially in relation to the missing 5th star, please call me on 03 9559 0400.  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi Evelyn2029, thank for you sharing your experience with the Aged Care Reviews community and wishing you all the best for the future.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Ruben922, thank you for sharing your experience with the Aged Care Reviews community.  I am thrilled to hear your feedback about our food and care which are two of the most important services in aged care.  Your feedback has been shared with our team and is greatly appreciated.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Zachery7468, thank you for sharing your experience with the Aged Care Reviews community.  I am really pleased to hear that the passion of our staff shines through in the care they provide to our residents.  Food is also such an important part of life for our residents so I am thrilled to hear your feedback on what we provide.  Wishing you and family all the best for the future.  Mark Saunderson, Homestyle Aged Care Head Office.

Hi Elfrieda9008, thank you for sharing your experience with the Aged Care Reviews community.  I am really pleased to hear that our tailored activities plan is suited to your mothers interests as I know our team are dedicated to making it as interactive as possible.  Wishing you and family all the best for the future.  Mark Saunderson, Homestyle Aged Care Head Office.

Hello Alexie9996, thank you for sharing your experience with the Aged Care Reviews community.  As an accredited aged care provider, we must adhere to the Aged Care Act 1997 and the fee structure as directed.  I am sorry to hear that you have been put in a position of having to sell your house to retain the DVA pension.  Whilst this is not a directive of Homestyle or any aged care provider, I would be more than happy to review your current situation to see if I can provide any further direction or assistance to you.  I can be contacted on 03 9559 0400.  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi Vicki, thank you very much for sharing your feedback with the Aged Care Reviews community.  I am thrilled to hear that Beverley has settled in well and that your experience has been positive.  I especially thank you for the kind words in relation to my assistance and thank you on behalf of Cindy for the kind words in relation to her exemplary customer service.  I will ensure that you feedback is passed onto our executive team as we are always glad to hear feedback so we can improve our services or in this case recognise the commitment of our people.  Thank you again Vicki and wishing you and family all the very best for the future!  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi Van8450, thank you very much for taking the time to share your experience with the Aged Care Reviews community.  I am thrilled to hear your feedback and will ensure it is passed onto our team.  Wishing you and family all the best for the future.  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi Desiree6378, thank you very much for taking the time to provide your feedback.  I am very pleased to hear that your mother has settled well and that we have a team of staff that are responsive to residentÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s needs.  I did notice you gave us three stars.  If there are things you believe we can improve on, please donÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢t hesitate to discuss with our Facility Manager.  Homestyle Aged Care Services Head Office.

Hi Lynnie, thank you very much for sharing your experience at Sea Views Manor with the Aged Care Reviews community.  I will also ensure your feedback is shared with the team at Sea Views Manor.  Mark Saunderson, Homestyle Aged Care Services Head Office.

Hi cooper1, your time and comments are greatly appreciated and reinforces that we have a wonderful, supportive and compassionate team at Sea Views Manor.  Thank you and all the best for the future.  Mark Saunderson - Homestyle Aged Care Head Office.

Hi Toffee, thank you very much for taking the time to review our Sea Views Manor home.  We take pride in all of our homes and have a fantastic team that carry this pride through to the work they do.  I am really pleased that this has been evident in your visits.  Thanks again for your time and all the best for the future.  Mark Saunderson - Homestyle Aged Care Head Office.

Hi Amber, thank you very much for taking the time to provide Sea Views with such a fantastic review.  I know many of the team personally at Sea Views and agree that our staff are motivated and passionate about the well being of our residents.  It's amazing to hear about your mothers 100th birthday and truly wish her a wonderful day with family and friends.  Mark Saunderson - Homestyle Aged Care Head Office.

Hi Sparkles3, thank you for your honest feedback.  We agree that food is a major part of the lifestyle at our homes and have already implemented a review of our menu and food offerings.  We are unable to commit to using specific herbs, spices and sauces due to allergies, but we do commit to using the best possible ingredients and making our meals as tasty and nutritious as possible.  Thanks again for your feedback.  Mark Saunderson - Homestyle Aged Care Head Office

Hi Jayme7922, Thankyou for taking the time to provide a review on Sea Views Manor. Its great to hear positive feedback on many key areas within our home. The staff at Sea Views are very dedicated and passionate and I will ensure this feedback is passed on. All the best to you and your family. Mark Saunderson - Homestyle Aged Care Head Office

Hi Cotter23, thank you so much for your feedback on the staff and support provided at Sea Views Manor especially just after the loss of Judith. I will pass on your feedback to the team and especially anyone that cared for Judith. Congratulations to you and your family for walking the Alzheimers fundraiser, this is an amazing achievement and such an important cause. All the best to you and family for the future. Mark Saunderson - Homestyle Aged Care Head Office.

Hi MabelHarvey000, thank you very much for taking the time to provide your comments on Sea Views Manor.  The team are very proud of providing a home like atmosphere and it sounds like we have achieved that.  All the best to you and family.  Mark Saunderson - Homestyle Aged Care Head Office.

Hi Carol2343, thank you for taking the time out to provie feedback on Sea Views Manor especially so soon after the loss of your mother. Its great to hear feedback especially in relation to the lifestyle program as the team are very dedicated to making it relevant and fun for all residents. I will of course ensure your feedback is shared with Sea Views Manor. All the best to you and family. Mark Saunderson - Homestyle Aged Care Head Office.

Hi Bronwyn, thanks for your feedback. Quality residential aged care is as much about the social and lifestyle elements as it is about nursing care. At Homestyle we like to create an environment that makes residents feel at home ÃƒÂ¢Ã¢â€šÂ¬Ã¢â‚¬Å“ and that means keeping as active as possible. Sea Views Manor is in a great location, and weÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢re proud of both the physical building and the staff who work there.
Regards, 
Tim Humphries, CEO

Hi Dette, thanks for taking the time to provide a review. We really value the feedback of our residents and their families ÃƒÂ¢Ã¢â€šÂ¬Ã¢â‚¬Å“ itÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s one of the few ways we can ensure we continually improve. IÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢m glad to hear your mother enjoys our Sea Views Manor.
Regards,
Tim Humphries, CEO

About Sea Views Manor