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Terms & Conditions - ‘Submit a Review and WIN a South Pacific Cruise’ competition

Submit A Review & Win A 8 Night South Pacific Cruise

Submit a Review on Aged Care Reviews and you will enter the draw to win a 8 night South Pacific Cruise for two.

Enter a review by clicking here.

You can read the full terms and conditions below.

NSW Permit No. LTPS/17/18913

Competition Ends 5pm Monday 5 November 2018.



The Prize is promoted, supplied and drawn by Aged Care Reviews Pty Ltd (ABN 44 166 080 306) of Suite 1L Jabiru House, Marine Village, Masthead Way, Sanctuary Cove QLD 4212 (the “Promoter”).

The Promoters phone number is 1300 775 870.  The email address of the promoter is [email protected]


1.2 By entering the ‘Submit a Review and WIN a 8 Night South Pacific & Vanuatu Cruise’ competition you are agreeing to the following terms and conditions.


2.1 Subject to clause 2.2, entry is open to all Australian residents aged 18 years of age or older who successfully complete a review on an aged care industry business listed on during the Competition Period.

2.2 Employees, directors and their immediate families of Aged Care Reviews Pty Ltd, and their associated agencies and companies, are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether by natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.


3.1 Competition Period: The competition commences at 9.00am on Monday 23 October 2017. Entries close at 5.00pm on Monday 5 November 2018.

3.2 In order to enter the competition entrants must successfully complete a review on an aged care industry business listed on

3.3 A competition entry is lodged at the time an entrant successfully completes a review.

3.4 A review is “successfully completed” when:

3.4.1 The required content is submitted for all review screens; and

3.4.2 Personal details required for review verification is submitted – including valid email address; and

3.4.3 The review is deemed by the Promoter, in the sole and absolute discretion of the Promoter, not to breach the Content Guidelines of – the terms of which are available via the footer menu of that website. Reviews that breach the Content Guidelines will not be permitted to enter the draw; and

3.4.4 The review appears on the website at least once during the Competition Period.

3.5 Subject to the foregoing, existing members of are eligible to enter the competition providing they successfully complete a new review during the Competition Period.

3.6 Each review that is successfully completed will entitle the individual submitting the review to one (1) automatic entry in the Competition. Individuals who successfully complete more than one (1) review will be entitled to one (1) entry in the draw for each review that has been successfully completed.

3.7 Any reviews submitted before the competition opens, and after the competition closes, will not be eligible to enter the draw.

3.8 Incomplete, incorrect or incomprehensible reviews, including personal details required to successfully complete the review, will, at the sole and absolute discretion of the Promoters, invalidate the participant's entry into the Competition.


4.1 One eligible winner will be drawn for the Competition. The prize won by the winner is described in clause 4.2 below.

4.2 The prize consists of one (1) x Royal Caribbean Cruise ’8 Night South Pacific Cruise’ for two (2) persons for eight (8) nights. The cruise will be aboard the ‘Explorer of the Seas’ (as notified by Royal Caribbean International at the time of competition opening), with accommodation for two people in a twin share ‘Inside’ cabin room. Departure from Sydney will occur on 4pm on Thursday 24 January 2019, travelling to the ports of Noumea New Caledonia, Mystery Island Vanuatu, Isle of Pines New Caledonia, and Sydney. The cruise will return to Sydney eight (8) nights after departure from Sydney.

The prize includes on board accommodation: in-cabin breakfast at no charge, all main meals on-board, entertainment - live music and/or shows, movies, infant creche, kids clubs & teen programs, ship-shore-ship transfers.

Further details can be found at: and at

The prize does not include flights or transfers to Sydney or from Sydney, spending money; travel insurance; or other transport. It is up to the prize winner to: ensure availability to take advantage of the prize on the dates herein nominated; arrange, at their own cost, transfers to Sydney and from Sydney; ensure eligibility for relevant visa’s; make available, at their own cost, adequate spending money; ensure possession and currency of a valid passport; ensure fitness for travel; and obtain coverage of relevant travel insurance.

4.3 The prize/s cannot be converted, transferred, nor are they redeemable for cash or exchange.

4.4 The Promoter cannot be held responsible for any problems encountered with a prize after delivery. Once a prize voucher is delivered it becomes the responsibility of the prize winner. Any issues or problems encountered should be directed to the service provider. The Promoter endeavours to do everything possible to assist with service provision issues, but cannot accept any liability.

4.5 All prizes are subject to availability. Should a prize become unavailable the Promoter reserves the right to substitute the prize with a similar product of same or similar value.


5.1 One Prize Draw will be held at the conclusion of the Competition Period.

5.2 The details of the Prize Draw are as follows: Prize Draw Date & Time: 6.00pm Monday 5 November 2018.

5.3. Each Prize Draw will take place at the date and time nominated in clause 5.2 above. Each Prize Draw will take place at the offices of Aged Care Reviews Pty Ltd (Sanctuary Cove, Queensland).

5.4 Not in Use.

5.5 The number of prizes to be drawn in a Draw Period shall be determined in line with clause 4.1 above.

5.6 Not in Use. 

5.7 Each Prize Draw during the Competition Period shall involve the computer generated random drawing of names.

5.8 If a competition entrant is drawn more than once during the Competition Period, that winner shall forfeit their second and subsequent prizes, and a redraw will immediately take place.

5.9 The Promoter shall conduct all Prize Draws fairly and impartially. The Promoter will not enter into any discussions or correspondence regarding a prize draw or with a subsequent winner/s.

5.10 Winners will be notified directly by the Promoter via email on the day of the Prize Draw. If the Promoter is unable to contact a winner directly, the Promoter will retry to a maximum of three (3) times to contact a winner via email. If a winner does not make direct contact with the Promoter by 6.00pm Thursday 8 November 2018 the winner will forfeit the prize and a redraw will be held at the offices of the Promoter at 6.30pm Thursday 8 November 2018.

5.11 A redraw conducted pursuant to clause 5.10 above will only be open to entries that were eligible for a prize in the original Prize Draw to which the redraw relates. A second redraw will be held at 6.30pm Monday 12 November 2018 if the redrawn drawn prize winner does not make direct contact with the Promoter by 6.00pm Monday 12 November 2018 (the redraw prize winner having forfeited the prize by failing to contact the Promoter by the stated deadline). The prize will be forfeited if the second redraw winner does not make direct contact with the Promoter by 6.00pm Wednesday 14 November 2018.

5.12 Prize winners will be publicised via


6.1 The Promoter will arrange for delivery of a prize voucher upon successful notification of win. This may be by personal delivery, electronic mail delivery or via Australia Post Parcel Post delivery. The winner may arrange pick up from the Promoter’s office where preferred.

6.2 The Promoter reserves the right to ask for suitable identification prior to surrender of the prize.


7.1 The Promoter may request that a prize winner takes part in a promotional photograph that may be used on our website, in social media or news media. The Promoter will not provide the details or images of any winner to any third party not mentioned in this document, without the express permission of the prize winner.


8.1 This competition shall be conducted via the website of the Promoter,, and generally promoted on the internet.

8.2 Notwithstanding the foregoing, this competition shall not be promoted within the Australian Capital Territory.

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