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Media Release 17 Sept 18 - Supporting References

Average Prices - Refundable Accommodation Deposit

This analysis was based on two data sets - both provided by the Australian Department of Health to

Both sets of data incorporate all residential aged care providers and rooms across Australia, including the Refundable Accommodation Deposit (RAD) for each room type.

The first dataset is from March 2018, and the second from December 2015.

The average RAD was calculated for room types "single room with ensuite" for each dataset.

The average RAD from March 2018 for a single room with ensuite was $474,297. The average RAD from December 2015 for a single room with ensuite was $432,671.

Aged Care Placement Timelines & Expectations and its associated aged care placement referral service Care Decisions collect data from families looking to place into a residential aged care facility. This data includes quoted aged care placement timeline, and expectations about having to pay a RAD.

This data has been calculated from internal data sets for families who have interacted with Care Decisions during the period 1 January 2018 to 14 September 2018.

Consumer Reviews collects consumer reviews from residential aged care residents and their family members. Each review undergoes a validation process prior to being published - in order to ensure compliance with our Content Guidelines.

All reviews ask consumers and their familes to submit ratings across a number of criteria - including Quality of Building, Quality of Staff & Care, Quality of Food, Quality of Lifestyle & Wellbeing, and Overall Quality. All reviews are submitted on a '5 star' rating spectrum - where 1 star is the lowest possible rating, and 5 stars the highest possible rating.

The quoted average ratings for each financial year come from a dataset of over 1000 validated reviews each financial year.

Overall Quality
Quality of
Quality of
Quality of Lifestyle & Wellbeing
Quality of Staff & Care

VICTORIA Overall Quality Quality of Food Quality of
Quality of Lifestyle & Wellbeing Quality of Staff & Care
2017-18 3.8 3.5 4.1 3.7 3.9
2016-17 3.8 3.5 3.9 3.7 3.8
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