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Adelene Retirement Village

3.83 6 Reviews | Write a Review

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(6 Reviews)

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Review Adelene Retirement Village
6 reviews sorted by Date Rating Type
Bradly2572 Dec 03, 2019

Generally good care but low staffing levels. Very clean. Caring staff and good management.

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Rosemary1447 Oct 23, 2019

Review based on my mother's residence at Rumbalara House, Adelene Retirement Village for nearly 18 months. This is a very safe and caring facility which has been upgraded to a very good standard. Quality of care is very good on the whole. Communication is prompt and I am kept informed as needed. The food has improved in the last 6 months. It was recognised as a problem and a very thorough process ensued to improve the offerings. I would like to see a greater range of activities and opportunities offered to the more active and able residents. I have no hesitation in recommending Rumbalara House.

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Murl2016 Apr 13, 2019

This facility has proven to be very professional from every staff member I have had interaction with from Management, Admin, Clinical, care and general staff. My family member was welcomed and settled with care and dignity Family are always acknowledged and feel they are visiting family member's home as should be best practise

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Gus2830 Sep 25, 2018

Care staff seem competent and attentive. The Care Manager is supportive and very aware of residents needs. Communication with family is good. The dining experience is not good. Too much processed food, not enough fresh produce. Lack of creativity. I question the competence of the cooks. Management is aware of this and has sought outside consultancy. The change is not very evident yet.

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Clements Sep 25, 2018

My mother went into this facility for respite care and loved it so much that she went back and became a permanant resident. I have found the majority of the staff a very caring and helpful with any requests that I have had as i live in Perth WA and my mother is in Gosford NSW.

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secomb Jun 11, 2015

My father was in the High care area Staff were very compassionate and kind and took the time to know the residents 2 residents in a small room which did not leave much space for privacy and additional chairs 4 residents to 1 toilet. This was not good considering high care residents take longer to toilet Air conditioning did not reach some of the rooms

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Adelene Retirement Village

Adelene Hostel is a 30 bed Hostel that was opened in 1981. All Units have a bedroom, ensuite and a separate lounge room.Adelene Hostel is a balance between not having to worry about things like cooking, cleaning and care while maintaining independence and choice.Additional essential services such as a hairdresser, podiatrist and an optometrist visiting regularly. Other medical professional services and allied health arrangements can be provided if needed.Adelene has maintained accreditation since the commencement of Accreditation Standard. A proud history that is recognised in the broader community.Adelene is where we aim to deliver the best care we can for residents and families while never accepting we have reached the best thus always striving to improve.Call and make an appointment to come in and have a look around. See our hostel and how we look after our residents and their friends and families.

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