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Berrington Subiaco

3 4 Reviews | Write a Review

Operator Average Quality
(4 Reviews)

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Review Berrington Subiaco
4 reviews sorted by Date Rating Type
Aussiediamond18 Sep 26, 2018

My 93 year old mother went to Berrington Jolimont in WA after she had a fall in my home. 1st night nobody knew anything about Mum, the resident and I felt Mum was unsafe in their hands so so had her private night Carer stay with her and to take care of Mum.on Day 2 they slapped a Norspan Patch on her without a prescription from any Doctor. I demanded it be removed so the RN removed only to have the Clinical Services Manager order it be returned. After 2 weeks of lies, they finally admitted it was done without a Drs prescription. Later someone representing them or pharmacy contacted Mum’s GP to obtain a backdated prescriptionand they were soon told by Dr that it was a criminal offence to do so. Mum left my home walking with the aid of a Zimmer Frame and after only 3 weeks, she was no longer able to walk or weight bear. I discovered this during assessment at Regis Woodlands, where she now resides, when to my horror she had to be hoisted. Physiotherapist worked diligently with her for quite some time, before he announced there was no chance of her ever being able to weight bear supported or otherwise. These days she sits in her wheelchair and needs to be fully hoisted in order to change places. That’s not all their lack of doing physio “(because the government funding hadn’t been received, they wouldn’t start any additional services. This according to the 1st Floor Manager. She also said that because she was on the unprescribed schedule 8 Drug Norspan, it wasn’t safe to walk her. Somewhere along the line Mum also became Double Incontinent. I found this out at Regis. They said she came to them with this other incontinence. Her life as she knew it, was gone forever! The CEO and Owner has until very resented perpetuated the lies regarding what happened there with the unprescibed Drug. They have since changed their pharmacy as a corrective measure. I have met several family members of a resident at Berrington and everyone speaks of the lack of care, the drugging etc. I was also told, by the Clinical Services Manager that I had given up my right to be involved in my Mother’s health care. They would decide from then on. I told them I felt Mum was unsafe in their care so I’d be moving her ASAP. The CEO/Owner pleaded with me to leave Mum. This is a facility that requires a RAD OF $1.2500 million dollars.

Was this review helpful?  1

Florence9876 Nov 02, 2016

Our mother became very ill during a lengthy period in Hollywood Hospital. This delayed her admission to Berrington on the agreed date, however thanks to Fran, the Admissions Officer, the only available room at the time was held for mum in good faith. This took an enormous amount of pressure off the Family, as we now could concentrate on Mum getting better and eventually being given the green light to move into Berrington. Once in Berrington, whilst not a 100 percent, mum was given the love and care by all the Doctors and staff, who slowly but surely , nursed her back to a level where she now enjoys the many benefits provided by Berrington. The Facilties at Berrington are second to none,and sets a new standard of High Care in this country. The administration, nursing staff, carers and all the other employees at Berrington are without doubt what makes Berrington such a lovely place to enjoy the golden years of ones life. So to all the other wonderful members of staff thank you and well done !

Was this review helpful?  1

Jett4847 Jul 15, 2016

I live here, and everyday is a nightmare. This is the biggest mistake I have ever made. I even had to sell my house to get into this place, and so far this place has done nothing good for me. At the end of the day, you don't need a fancy place to live in. You need genuine, heartfelt, quality care, and this place just does not have it. Interested in money making and nothing else. It's not the staff's fault, they are overworked and not enough in numbers. It's the management, who clearly has no clue what they are doing. DO NOT COME HERE!!!

Was this review helpful?  13

Ollie5511 Jan 06, 2016

We needed a community to help us care for my sister in law who has Alzheimer's. In the event we chose Berrington Care in Jollimont and have found staff to be understanding, caring

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Berrington Subiaco

112 residential suites in a boutique hotel styled, extra services residential aged care facility providing an exceptionally high standard of care and service, where hospitality services and care services are of equal importance, and where the standard of both is market leading.Berrington Subiaco provides the finest residential aged care environment and an exceptional standard of care and hospitality services.Residents enjoy private suites including a luxurious ensuite bathroom, kitchenette and a room large enough for a separate sitting area. The building boasts very high standards of finishes, with a large collection of original art and bespoke furniture. Residents enjoy a range of beautiful lounges and dining rooms, including our very popular café – which serves fresh snacks and coffee all day.We’d love to show you around and introduce you to the very best standard in residential aged care.

Available Rooms

Room Name

Berrington Deluxe Suite

Type

Single room + ensuite

Occupancy

1

No of rooms

10

Room size (sqm)

Average room size is 21sqm.

Room Description

The bedroom suites are generous and include a kitchenette and sitting area with sink and fridge. There is extensive high quality cabinetry the very best fittings like porcelain tiles to the ensuite large flat-screen televisions and individual air conditioning. In addition the majority of the rooms have their own balcony or patio. The rooms come complete with quality drapes electrically adjustable beds and comfortable chairs.
The latest technology serves you through hands-free telephones and access to movie the internet and skype. And technology lets us care for you even better through our own local-area telephone network wireless computer connection central monitoring and smart systems.

Common Areas Description

To be provided

Room Name

Berrington Deluxe Suite

Type

Single room + ensuite

Occupancy

1

No of rooms

100

Room size (sqm)

Average room size is 21sqm.

Room Description

The bedroom suites are generous and include a kitchenette and sitting area with sink and fridge. There is extensive high quality cabinetry the very best fittings like porcelain tiles to the ensuite large flat-screen televisions and individual air conditioning. In addition the majority of the rooms have their own balcony or patio. The rooms come complete with quality drapes electrically adjustable beds and comfortable chairs.
The latest technology serves you through hands-free telephones and access to movie the internet and skype. And technology lets us care for you even better through our own local-area telephone network wireless computer connection central monitoring and smart systems.

Common Areas Description

All of our facility is Extra-service so all the public areas are accessible. Like the bedrooms the public areas are finished to an exceptional standard. Each main loungedining area there are three is decorated in a different scheme with bespoke furniture a grand piano and selected antique sideboards sofa tables and dressers. The extensive antique collection was sourced from the UK and France.The table settings are of the highest quality with fine linen crystal glassware and fine porcelain dinnerware.The popular caf offers high quality coffee and teas and fresh food around the clock set against a backdrop of a stunning fresco. Plentiful smaller lounges are all decorated in different themes.The Berrington Clubroom on the top floor has the ambience of a comfortable bar and caters for frequent happy-hours.The Berrington room is designed for family functions with elaborate decorations and a superbly locally crafted timber tables.We have two main outdoor areas for residents the popular terrace garden to the north with the grand Wisteria terrace and pond and the statue garden with playground set to the south. Our gardener rotates the plantings of the extensive flower gardens to ensure colour year-round. We have two extensive balconies which are accessible off the lounge areas on the upper two floors which overlook the Wisteria terrace pond and surrounding area.

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