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Bupa Calwell

3 1 Review | Write a Review

Operator Average Quality
(257 Reviews)

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Review Bupa Calwell
1 reviews sorted by Date Rating Type
Zelda1538 Apr 12, 2019

This facility has been under sanctions since Oct 2018 and I feel that although they have now passed their review little has changed. The culture of the staff is still the same. They may have picked up on their training but the care quality is that it is just a job. I do not want to move my Dad though as I may move hime somewhere that is worse. My father and his neighbour had medication mix up just recently. The staff who placed the medication in the room placed it in the wrong locked box and then the carer the next morning administered the wrong medicine to both. This ended up with with my father spending a day in hospital being monitored for low blood pressure. Obviously the training wasn't sufficient. There has been little improvement of the food. I email my concerns, as I really don't find the meetings they hold are of any use. The same issues come up and there doesn't seem to be outcomes from meetings.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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