Constitution Hill Aged Care

My 96 year old Mum was in AgeCare for the last 11months of her life. The care she received was terrific. We owe the staff so much in looking after her. I was able to take her out 2 days a week to still play the pokies which she loved, although near the end she was beginning to forget how to play them. She had a fall early one morning in her room, broke her hip, had it operated on successfully but after a couple of days her oxygen levels went down and she drifted off early one morning. I still miss her, my best friend!

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Very clean, spacious rooms, plenty of activities and bus trips for those that are up to it.

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I can't fault any aspect of care at Constitution Hill in Northmead, Sydney. My mother has her own unit with care when needed. She has moved from barely able to cope and significantly depressed to a happy, strong mature-aged woman. So, so pleased. At her level of need, it is the ease of access to all facilities and groups that counts. Her only real age issues were around emotional and social health. Her impairment since my father's death has been significant. She has been able to ease into fabulous programs and hold-back where she felt too nervous. Programs and services offered are really high quality and not the services that sometimes seem to treat elderly people like children. My mother is a vibrant and lovely women and deserves the respect due to an elder. All mature people do. The clubs and facilities are beautifully kept and appointed from the heated pool to the dining room; from exercise classes to the gym - along with friendly bbqs to coffee mornings and everything in between (and there is a lot!!) Mum has been able to re-boot her social life and joy where they seemed all but gone. Even the award winning gardens are of such a level that living amongst them has a mood heightening affect. I am so, so thankful to know my mother is happy again. My aunt also had some higher level of care in the hospital in the same facility, She was sensitively and expertly cared for- as were her sons when they visited. The facility had areas where there was a home-like atmosphere and nurses were warm and professional at all times. My aunt was absolutely kept comfortable and honoured as a valuable member of the culture of the organisation -never just a number or an 'old woman' who was just 'done for'. I also have a friend's mother in the long term care facility. She is able to visit her husband who is in a controlled care room due to dementia. While it has been a difficult time, she has been shown kindness and offered every support. He husband is well maintained and stimulated to slow his decline A sad situation but if it has to happen it is the very best place for it. So, I have had considerable contact and observational opportunities of this facility, at every level offered. I am so impressed. I have considerable health concerns myself (Neutropenia -severe, Polymyalgia and Chronic Fatigue), so knowing that my loved ones are happy, respected and well-cared for, this assists me to also have quality of life. I have never wanted to burden them with my struggles but if I thought they weren't able to enjoy these final years of their lives, I don't think I could bear it. Constitution Hill should be proud of what they do. They are first class, top shelf and truly excellent. I am sorry it has taken this prompt to give them a bouquet. Grateful beyond words.

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Facilities are good, and reasonably maintained, the owners (Australian Unity) run as a business , we had a difficult time , selling my parents unit. Virtually no sales service , nor communication but a full price charged for a long drawn out settlement , with AU doing very well financially , not the lessee.

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My husband has been in an aged care facility for 8 years

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