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Emerald Terrace Aged Care

4.5 6 Reviews | Write a Review

Operator Average Quality
(6 Reviews)

Room Vacancies:

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  • Quality of food
  • Quality of lifestyle & wellbeing
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Review Emerald Terrace Aged Care
6 reviews sorted by Date Rating Type
Misty6482 Sep 25, 2018

The staff tried very hard to be accommodating and were always friendly. there were occasional mistakes in communication, but on the whole they supported my father well. The food quality wasn't great, some of the time. The Lifestyle staff were very good at trying to meet individual needs. Since Dad was there, there has been major building upgrades. The residents had individual rooms and the decor was quite homey looking and not as clinical as some facilities we looked at, prior to his admission there.

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David C Apr 15, 2018

Our mother Mathilda lived at Emerald High Care section for close on 4 years after suffering a debilitating stroke 4 years earlier. The level of care and love she received from all staff was immeasurable and mum's life was definitely prolonged by the high level of care shown by Faye (Director of Nursing) and her wonderful team. The rooms were of ample size with views, air-conditioning and excellent ambience and several outdoor areas to sit and enjoy the environment. At the time of mum's stroke we looked at several nursing homes and several 5 Star Aged Care facilities in the Eastern region. It is fair to say none of them offered the ambience, homeliness and value for money as Emerald. In the end selecting Emerald was the best decision we could have made for mum's health, well being and long term care. Thank you Faye and your wonderful team, you helped prolong mum's life well beyond the specialists 6 month prediction ! All the best for the future, Shirley, Sally and David

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Conrad4295 Feb 06, 2018

Dad is so content, perhaps even happy there He loves the view and the trees and always directs my attention to the leaves Every visit he thanks us for finding Emerald Terrace The people are the most wonderful thing about Emerald Terrace and the atmosphere is genuinely like a family (without the quarrels!) Cleanliness is paramount and Emerald Terrace is the cleanest, best kept facility out of the 20 or so I have visited.

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Marina Jul 11, 2017

They looked after my mum till the end. Wonderful people

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DorisM Jan 28, 2016

I would like to thank Emerald terrace with all my heart for all the kindness they showed my husband during his stay at Emerald Terrace. He loved Emerald Terrace and the carers, and he passed on there in a happy frame of mind whilst being attended to by his favourite nurses. ....I can highly recommend Emerald Terrace to anybody contemplating Aged Care...Thank you with all my heart.

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Kerryhands May 29, 2015

The staff were very caring and having a single occupant room was essential. Unfortunately the food was very ordinary. The lifestyle staff were fantastic.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Emerald Terrace Aged Care

Information not yet provided by facility

Available Rooms

Room Name

Garden View

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

21

Room Description

The Room charges range from 350000 to 500000.

Each room features the following
-Large Room with a choice of carpeted or
vinyl
-Air Conditioning or Fan
-Heating Radiator or Split Systems
-Own Ensuite with large mirror disable
toilets disabled seat for shower and
hand railing
-Built in Wardrobe with lockable locker
inside
-Electric Highlow Bed
-Bedside Cabinet
-Bedside Table
-Comfortable lounge Chair
-Call Bell 24 hours Access

Common Areas Description

The faciilty provides the following
-Several Lounge areas to rest or enjoy watch TV
- Separate Dining Areas
-Centralised Air conditioning
-Heating Radiator
-Hairdressing Salon
-Free Wifi within the facility for residents
- Private Bus for residents outings

Room Name

Court Yard View

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

21

Room Description

The Room charges range from 350000 to 500000.

Each room features the following
-Large Room with a choice of carpeted or
vinyl
-Air Conditioning or Fan
-Heating Radiator or Split Systems
-Own Ensuite with large mirror disable
toilets disabled seat for shower and
hand railing
-Built in Wardrobe with lockable locker
inside
-Electric Highlow Bed
-Bedside Cabinet
-Bedside Table
-Comfortable lounge Chair
-Call Bell 24 hours Access

Common Areas Description

The faciilty provides the following
-Several Lounge areas to rest or enjoy watch TV
- Separate Dining Areas
-Centralised Air conditioning
-Heating Radiator
-Hairdressing Salon
-Free Wifi within the facility for residents
- Private Bus for residents outings

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