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Lourdes Home for the Aged

3 2 Reviews | Write a Review

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(2 Reviews)

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Review Lourdes Home for the Aged
2 reviews sorted by Date Rating Type
Daybreak Nov 09, 2016

My mother was in care for 8 years. She had dementia

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Kiera218 Jul 12, 2015

My mothers health and functioning deteriorated immediately following admission. Low staffing levels meant that she was left in her bed all day. She rapidly lost mobility and was given incontinence pads rather than assisted to toilet independently. When she died, I had arrived on my regular visit to find her suffocating, even though I saw two staff members exiting the room on my arrival. I had to call 000 myself because I could not convince the evening RN to leave her office. On the day of her funeral, I received a hostile phone call from the day roster RN, demanding to know when the rest of her possessions would be removed from her room.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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