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RSL LifeCare Linton Village

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(26 Reviews)

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Review RSL LifeCare Linton Village
1 reviews sorted by Date Rating Type
Donna Priol May 26, 2015

My mother had dementia so my comments relate to high care of a person unable to communicate. I feel she was neglected as staff were insufficient for the number of people in their care. Food quality was poor and where people needed feeding they had insufficient time with carer. Others who were initially self-feeding were given insufficient time to finish food (and unsupervised while doing so). Left overs were thrown and limited intake was not recorded. Hygiene was poor - rooms were not clean, floors were grubby, furniture was contaminated, faecal incontinence was not dealt with in a timely fashion and patients were hurried into routines dependent on whether staff were available - ignored if they resisted. My mother died in her room and alone. Her death could not have been unexpected but not realised till some time afterwards. Notification of family was abrupt and defensive rather than sensitive to our shock.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About RSL LifeCare Linton Village

82 bed ageing in place facility. High/Low respite care. Co-located with a retirement village.

Available Rooms

Room Name

Standard Room with ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

6.1m x 3.5m = 21.00m2

Room Description

The room is rectangular in shape it overlooks garden areas and contains a high low bed bedside table and a built in wardrobe.All units have curtains covering the window and the floor is vinyl and in good condition. All units are air conditioned .

Common Areas Description

The facility has a roomy dining area looking out onto a garden setting it is large enough to accomidate all the DSU residents at the same time . There is attached to the dining room a lounge room that residents can sit in soft sofa chairs to watch Television

Room Name

Standard Room with ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

59

Room size (sqm)

5.9m x 4.0m = 23.60m2

Room Description

The room is rectangular in shape it overlooks garden areas and contains high low bed a bedside table and a built in wardrobe . All units have a staff call button . There is common ducted air conditioning and curtains covering the windows .The floor is vinyl and in good condition.

Common Areas Description

Thomas Eccles Gardens has a roomy dining area looking out onto a garden setting and is large enough to accommodate all the residents at the same time. There is a lounge room next to the dining room that residents can sit in soft sofa chairs to watch television.

Room Name

Standard Room with ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

3

Room size (sqm)

6.0m x 4.0m = 24.00m2

Room Description

The room is rectangular in shape and overlooks garden areas . It contains a high low bed a bedside table and a built in wardrobe .All units have a staff call button and reverse cycle air conditioning. There are curtains covering the window and the floor covering is vinyl and in good condition.

Common Areas Description

The facility has a roomy ding area that looks out on to a garden setting it is large enough to accomidate all of the residents at the same time .The reception area is spacious and provides soft single seating for those waiting .There is a large community room with soft sofa chairs for activities and watching TVplus a billiard room and quiet lounge rooms at the end of each corridor.

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