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Southern Cross Care Templestowe

4 3 Reviews | Write a Review

Operator Average Quality
(23 Reviews)

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Review Southern Cross Care Templestowe
3 reviews sorted by Date Rating Type
Lorenz2356 Sep 25, 2018

Lovely atmosphere Kind nurses Need of more staff

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Rebeca226 Apr 20, 2016

Homely welcoming and great staff se feel good placing dad there.

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irene82 Feb 27, 2014

A friend of mine recommended me to check this facility for a suitable home for my mother in law because of its nice garden at the back. On the day, I was a little bit disappointed because I rang to book for a tour only to go home without any brochures and other necessary information because they don't have enough ready ( manager's should always be ready for this especially with inspection bookings on the day). The place is huge but doesn't have a proper reception area so when I entered, it was a bit confusing where to go and who to asked. There were no couches or chairs either close to the entry door where visitors can wait before they get accommodated. This facility is pleasant and huge with high ceilings but seemed a bit dim and dark even though the lights were on. They don't seem to have an appropriate equipment rooms either because hoist machines and standing machines with a few wheelchairs were scattered around the hallway area. A potential hazard for residents walking by the hallway. The activity area is big and colorful where residents were playing bingo at that time. Every residents have their own private rooms and ensuite. It is a bit smaller in size compared to a few facilities Iv'e seen. The good thing about this place are their adjoining rooms for couples to occupy. I adore the garden at the back and its view. I also love their lifestyle program wherein every resident is given an opportunity to go to Bunnings and pick their plant of choice and have it planted at the backyard. I saw some capsicums, tomatoes, rockmelon and lemons. For residents who love gardening, this is the perfect place for you. They also have chooks at the back of the garden. This facility gives you a country home style feel.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Southern Cross Care Templestowe

Southern Cross Care (Vic) is a leading not-for-profit provider of aged care services founded by the Knights of the Southern Cross. Our Board and staff work within a Christian ethos. Since 1969, we have been supporting older people, their families and carers across Melbourne and regional Victoria. Supported by more than 1300 staff and hundreds of volunteers, we are committed to assisting older people to enjoy the best life possible at home or in residential care. Our wide range of services include community in-home support, residential aged care, retirement living, dementia care, respite services and veterans’ home care.

Available Rooms

Room Name

Standard room


Single room + ensuite



No of rooms


Room size (sqm)

Room size excluding ensuite 20sqm

Room Description

Southern Cross Care Templestowe is a single-storey residence with 52 single bedrooms each with private ensuite. Features fully carpeted flooring built in wardrobe with hanging space ceiling fans and hydronic heating and Nurse Call to all rooms including ensuites. There are 12 rooms with split systems temperature controls

Common Areas Description

The home caters for residents in a beautifully landscaped setting of mature gardens including its own fruit trees and raised vegetable garden. Produce is used in the freshly cooked meals prepared on-site.
The home also features a large lounge area with large screen TV a spacious separate dining room with an outlook to the gardens a community room for activities a hairdressing salon. External courtyards and gardens have walking paths through the lush plantings and quiet seating areas to the chook shed where fresh eggs are laid.

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