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Valley View Aged Care

2.33 6 Reviews | Write a Review

Operator Average Quality
(8 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review Valley View Aged Care
6 reviews sorted by Date Rating Type
Abraham2016 Sep 27, 2018

Call bells not answered in acceptable time at times

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Sven8500 Aug 05, 2017

My uncle has dementia and is in this dump. Do not send anyone you care about to this place. Disgraceful.

Was this review helpful?  2

Lauriane7801 Oct 12, 2016

The facility was lovely and the staff extremely caring and thoughtful. The activities program was creative and entertaining.

Was this review helpful?  1

Andrew Aug 05, 2016

My mum went for restbite after an op. Worst experience ever. 30 min wait for toilet. Only use of 1 arm no cut up food. Bed so uncomfortable she slept in the chair. Its not a home its an asylum. Never again.

Was this review helpful?  3

Sammie1370 Apr 20, 2016

My mother was injured there. Died 4 days later. Staff forgot to call the family while she was dying. Unforgivable.

Was this review helpful?  2

Darrick550 Jul 18, 2015

very poor food full of fat dripping mice meat served all the time nursing care very poor activities none no money to provide any old and out of date rooms smelly wen u walk in the door never again will I put anybody there again

Was this review helpful?  7

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Valley View Aged Care

Executive Private room with Ensuite

Available Rooms

Room Name

Shared room shared Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

20m2

Room Description

Valley View offers eight single rooms with shared ensuites within the Banksia wing of the facility. The ensuite is shared with the room next door only. Single rooms provide clients with a higher level of privacy and comfort. Each room contains an electronically adjustable bed bedside or overhead lamp arm chair reverse cycle air conditioning and heating and nurse call points. Clients are welcome to personalise the space with items from home. Each of these single rooms has a view of the well maintained gardens surrounding the facility.

Common Areas Description

Rooms are located conveniently close to common areas including lounge areas dining rooms and activities areas. The dining area contains intimate table settings that are designed to further enhance the dining experience for our clients. Each of the lounge areas contain comfortable arm chairs sofas and widescreen televisions for client enjoyment. Valley View also offers a number of internal courtyards and external seating areas that can be enjoyed by clients and their families in the warmer months of the year. In addition to the vibrant Lifestyle and Activities program Valley View also offers a library service facilitated by the Tea Tree Gully Library providing clients access to a wide range of DVDs Videos and large print books. Valley View is also fortunate to provide a hairdressing salon which offers weekly services by a qualified hairdresser. This service is performed as an extra cost for the clients.

Room Name

Presidential Single

Type

Single room + ensuite

Occupancy

1

No of rooms

10

Room size (sqm)

0

Room Description

Valley View offers a number of Presidential Single rooms with ensuite bathrooms. These rooms are located within the newly constructed contemporary styled Daintree wing. Each room has been designed to provide clients with the ultimate level of comfort privacy and luxury. Each room features large windows with courtyard views beautifully appointed ensuite bathroom built in shelving electronically adjustable bed bedside locker with lockable drawer for security built in wardrobes offering ample storage space comfortable arm chair and a wall mounted plasma television. Each room also provides reverse cycle air conditioning and heating and nurse call points. Clients are welcome to personalise the space with items from home.

Common Areas Description

Rooms are located conveniently close to common areas including lounge areas dining rooms and activities areas. The dining area contains intimate table settings that are designed to further enhance the dining experience for our clients. Each of the lounge areas contain comfortable arm chairs sofas and widescreen televisions for client enjoyment. Valley View also offers a number of internal courtyards and external seating areas that can be enjoyed by clients and their families in the warmer months of the year. In addition to the vibrant Lifestyle and Activities program Valley View also offers a library service facilitated by the Tea Tree Gully Library providing clients access to a wide range of DVDs Videos and large print books. Valley View is also fortunate to provide a hairdressing salon which offers weekly services by a qualified hairdresser. This service is performed as an extra cost for the clients.

Room Name

Single Room Shared Bathroom

Type

Single room + shared bathroom

Occupancy

1

No of rooms

18

Room size (sqm)

10

Room Description

Valley View offers several single rooms with shared bathrooms within the Banksia and Cedars wings of the facility. These rooms generally have the shared bathroom located just outside the door. Single rooms provide clients with a higher level of privacy and comfort. Each room contains an electronically adjustable bed bedside or overhead lamp arm chair reverse cycle air conditioning and heating and nurse call points. Clients are welcome to personalise the space with items from home. Each of these single rooms has a view of the well maintained gardens surrounding the facility.

Common Areas Description

Rooms are located conveniently close to common areas including lounge areas dining rooms and activities areas. The dining area contains intimate table settings that are designed to further enhance the dining experience for our clients. Each of the lounge areas contain comfortable arm chairs sofas and widescreen televisions for client enjoyment. Valley View also offers a number of internal courtyards and external seating areas that can be enjoyed by clients and their families in the warmer months of the year. In addition to the vibrant Lifestyle and Activities program Valley View also offers a library service facilitated by the Tea Tree Gully Library providing clients access to a wide range of DVDs Videos and large print books. Valley View is also fortunate to provide a hairdressing salon which offers weekly services by a qualified hairdresser. This service is performed as an extra cost for the clients

Room Name

Share Room Shared Bathroom

Type

Single room + shared bathroom

Occupancy

1

No of rooms

18

Room size (sqm)

20m2

Room Description

Valley View offers several Share rooms with shared bathrooms within the Banksia and Cedars wings of the facility. These rooms generally have the shared bathroom located just outside the door. Each room contains electronically adjustable beds bedside or overhead lamps arm chairs reverse cycle air conditioning and heating and nurse call points. Clients are welcome to personalise the space with items from home. Each of these shared rooms has a view of the well maintained gardens surrounding the facility

Common Areas Description

Rooms are located conveniently close to common areas including lounge areas dining rooms and activities areas. The dining area contains intimate table settings that are designed to further enhance the dining experience for our clients. Each of the lounge areas contain comfortable arm chairs sofas and widescreen televisions for client enjoyment. Valley View also offers a number of internal courtyards and external seating areas that can be enjoyed by clients and their families in the warmer months of the year. In addition to the vibrant Lifestyle and Activities program Valley View also offers a library service facilitated by the Tea Tree Gully Library providing clients access to a wide range of DVDs Videos and large print books. Valley View is also fortunate to provide a hairdressing salon which offers weekly services by a qualified hairdresser. This service is performed as an extra cost for the clients.

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