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Search results for baptist care wa

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South Western, Heartlands: ... manager who was once a carer. She strongly advocates the issues ... Consequently, the residents are well cared for and have access to ...

Perth, Inner Northern Suburbs: ... parents in different levels of care in this establishment. Most of ... staff such as nurses and carers are excellent, while others are ...

Cordell6405 Nov 10, 2016
1  2  3  4  5

Over all RSL tries to improve when shortcomings are pointed out. I have two parents in different levels of care in this establishment. Most of the time, staff are very helpful.

lilyanne1 Jul 31, 2017
1  2  3  4 5

Some staff such as nurses and carers are excellent, while others are uncaring ,lazy and indifferent.

South Western, South West: ... love. Catholic Homes' model of care, 'Care with Purpose', gives you the ... wellbeing. Our individualised approach to caring, gives you the opportunity to ...

Jayvee Jul 01, 2015
1  2  3 4 5

My mother developed painful sores on her feet and legs due to a heart condition and poor circulation. In the last months of her life Staff refused to allow her to use a wheelchair to get to the dining room saying she needed to walk, refused to help her put her socks on, refused to help her eat after she suffered a stroke, did not get her medical attention after she suffered a stroke, did not get her medical attention after a fall that fractured a vertebrae and apparently had no policy around falls. My mother was bullied and shouted at by staff and was too scared to complain.

Catholic Homes Incorporated

Catholic Homes Inc. was made aware of this post in early July 2015. Catholic Homes Inc. has detailed and rigorous policies in relation to accident and incident reporting as well as falls assessment and review policy. We have immediately reviewed all reported incidents at this facility and consulted with staff members and are not aware of any circumstances corresponding to the horrifying details posted above. We are most concerned at the content of this post and its potential to harm the excellent reputation this facility has in with its Residents, Families, Staff and wider community. Catholic Homes Inc has been caring for the aged people of Western Australia for nearly 50 years and we are committed to providing high quality care to all our Residents. We pride ourselves on the quality of care we provide. We invite the person who posted the review to contact us so that we can investigate further and discuss with them directly any concerns that they may have. Sonya Smart Chief Executive Officer Catholic Homes Inc.
Jul 23, 2015

South Western, Heartlands: Bert England Lodge provides low care and dementia support for 44 ... is managed by Southern Cross Care (WA) Inc. on behalf of the ...

South Western, Heartlands: ... in Mandurah W.A and is being very well taken care off at ... not a person needing special care. Carers need to be passionate about ...

Paige7978 Jul 12, 2015
1  2  3  4  5 

My father was fortunate enough to spend is last few weeks in this wonderful facility. He was treated with great respect which must have been difficult at times due to his advanced dementia (Alzheimers). My daughter and I will always be grateful for the level of care he received in his final days. Such a wonderfully caring and peaceful environment.

Ian Cunningham Sep 27, 2016
1  2  3  4  5 

Excellent facility well organized with friendly helpful, dedicated professional staff. As a family member I'm extremely comfortable that my mother is well taken care off. Many thanks to the staff at The Cove and the Brightwater Group

Pamela6038 Oct 04, 2016
1  2  3  4  5 

My husbands father was cared for by Brightwater in Inglewood and he passed away there after about 7 years. My mother is in care now aged 93 years at Brightwater in Mandurah W.A and is being very well taken care off at all times. I have recommended this facility to friends when needed and they have also been happy.

Lucky25 Oct 04, 2016
1  2  3  4  5 

The staff are very good with their caring. I do feel they could do a bit more physio with some of the patients. The food is very good.

Ralphene2292 Oct 04, 2016
1  2  3  4  5 

Only complaint - not enough trained staff on weekends.

Ray312 Oct 04, 2016
1  2  3  4  5 

The care and love the staff give to my husband. The House is always clean and his room. Have no complaints about food.

Perth, Southern Suburbs: ... to many residents in there care.

Moses3454 Nov 10, 2016
1  2  3  4 5

I fine that there isnt enough staff on the floor any any one time and residents have to wait for help with personal hygiene and emergency calls... staff are very stressed trying to help to many residents in there care

Perth, Eastern Suburbs: ... outings. Catholic Homes' model of care, 'Care with Purpose', gives you the ...

South Western, Heartlands: ... the needs of high care and low care secure and unsecure. The ... law while they were in care was exceptional . The support given ...

Zetta4728 Jan 08, 2016
1  2  3  4  5 

The care and respect given to both my mother in law and father in law while they were in care was exceptional . The support given to the family members during the time of care, helping us to understand the changes in our parents and their needs was again exceptional. When the time came for us to say good bye, the compassion shown by the staff was beyond expectation.

Perth, Inner Northern Suburbs: ... Home in Leederville, WA did NOT provide a caring environment for any ... Home in Leederville, WA did NOT provide a caring environment for any ...

Sunflower Jun 12, 2015
1  2 3 4 5

My mother was in Kimberley Nursing Home, Leederville WA, and while for the first couple of years it seemed quite good, things gradually deteriorated to a terrible level. Her wedding ring that she had worn for over 50 years had suddenly vanished from her finger. When I asked her what happened to it she did not know. Her mind had eventually deteriorated and lost to dementia, but she was very upset and cried. I cried too! Most of her belongings had eventually vanished. I had bought her new clothes, shoes and dressing gowns, 3 of them in fact, after each had vanished! The last one managed to survive only because I had put her name on the back in full view in a permanent black texta ink. I couldn't bear the thought that she might not have had a dressing gown of her own. Over the years the staff behavior had deteriorated significantly to the extent of extreme bullying, not only of the residents but their family members as they came visiting as well. One incident I recall I was sitting on my mother's bed talking to her as she lay in bed, when a very young carer of about 19 or so came in and demanded in a very loud voice I get off the bed immediately. I indicated that there was no where else to sit and she pointed to a commode with a lid and shouted at me to sit there! And kept shouting at me until I got up of the bed. My mother was extremely upset at this behavior as I was. I just could not believe it! I consequently wrote to the matron to complain, but it just got ignored. I confronted the nurse in charge to complain of some of the staff's behavior, plus my mother's belongs vanishing and her response was "If you don't like it leave and take your mother with you." I was shocked, speechless and felt very upset, while they just laughed at me. I was horrified that my mother was left in such a terrible place. Even the meals were as tasteless as cardboard. The very young Carer knew that I had complained about her and just laughed that there was nothing I could do about it, taunting me and so her bullying behavior increased. I asked her to leave me alone with my mother and she put her hands on her hips and said "make me!!" in a very threatening manner with her face about 2 inches from mine. I thought her behavior was disgusting, and told her she should be looking after the residents and treating them with respect and also their relatives with respect. I was absolutely devastated to think that I had put my mother in such a terrible place. I knew I could not leave her there and had to find another place. This one was recommended to me by my mother's social worker through one of the large public hospitals, who couldn't believe what I had told him of the goings on in the place. It was as bad as it could ever get. Before I could move my mother to another place, she suffered a major stroke and died. To this day the thought that my mother's last time on earth was lived out in one of the worst Nursing Homes ever upsets me so much that I was not capable of reporting it to higher authorities for them to check it out. I have a friend who is a kind loving carer who works for an aged care agency and moves from Nursing Home to Nursing Home as needed and she tells me that she is filled with dread when she is sent to fill in at the Kimberley Nursing Home in Leedervile, WA. She agrees it is one of the worst, but she is afraid to complain in case she loses her job. She has told me some stories of her own as to how some people are treated. She only worked as a locum, so they did not treat her complaints with any great importance.

lozkelly Jun 29, 2015
1  2  3  4  5 

The facility is clean, the staff are terrific and there always seems to be plenty of them around.

shaza1314 Jan 05, 2016
1  2  3  4  5 

I am very happy with everything they look after my Mum so well an i have piece of mind.

Harry6790 Jan 07, 2016
1  2  3  4  5 

Very conducive to high care people over 70 years.

Noelia1366 Apr 18, 2016
1  2  3  4  5 

I care for my mother for over 8years with no family support it got so hard in the end I put her in care best thing is I know she is being looked after better than I could do I did my best but dementia is a horrible thing n I'm glad I made the decision

Perth, Inner Northern Suburbs: ... their best to provide a caring and stimulating environment and the ... at Myvista nursing home in WA. It is an excellent, clean ...

Roberta2208 Dec 30, 2015
1  2  3  4  5

I have been very happy with the care that my parents have received at this aged care facility. The staff do their best to provide a caring and stimulating environment and the food is cooked fresh on site and follows conventional dietary recommendations for nutrition.

Bettie9874 Jan 05, 2016
1  2  3  4  5

My motherinlaw is a resident at Myvista nursing home in WA. It is an excellent, clean ethnic facility which has many facilities and activities available.

Kim976 Jan 11, 2016
1  2  3  4  5

We have been very happy with the care our parents have received.

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