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163-165 Central Rd, Nunawading VIC 3131
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(11 Reviews)
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AdventCare Whitehorse (03) 9259 2000
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
The staff are all lovely and the food looks so good. It's really cosy and lovely. Better than a hotel.
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Horrendous experience at AdventCare Whitehorse. Utterly appalling palliative care service that caused our loved one, and our family, a great deal of pain and trauma. The staff are not trained, don't do handovers, and do not have the experience to look after terminally ill patients. Do not admit your loved one here under any circumstances.
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Extremely disappointed with the level of care provided for my step dad who required palliative. The level of care at AdventCare Whitehorse was so poor that we removed him only a few days after being admitted. The staff lacked the proper training and skills to meet even the most basic palliative care requirements. As a result our family and step dad suffered unnecessary stress and pain in his final days. We would not recommend AdventCare Whitehorse for your loved ones.
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AdventCare is a very friendly caring organisation. It follow the Mission Statement at all times. They should be very proud
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Excellent Care and staff
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2
Your staff are rude and obnoxious, particularly Garry the Chaplain. There is nothing Christian like about him, only judgments and criticism. If this is how your Chaplain behaves towards residents and their families, I wouldn't even put my dog in a place like this. What a disgraced establishment!
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My late father was very well looked after by people who really cared
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3
My mother has had 2 respite stays of 2 weeks and 5 weeks. She was originally so afraid of going into respite that she cried. After day one she couldn't believe it was so different from what she thought it would be. The only complaint she ever had was about breakfast being cold and hard toast - she is used to gourmet breakfasts at home. She loved the company and made friends, enjoyed the activities, loved walking through the extensive grounds and found the staff to be very caring and friendly. After her second stay there she would have been happy to stay for ever and will be happy to return when the time comes.
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6
The nursing staff went out of their way to welcome my Nanna and care for her during her recent month long stay for respite. The Pastoral care staff also went 'beyond the call of duty' to help her be comfortable and settled.
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2
Quiet, clean and very comfortable. The staff are wonderful and go out of their way to help.
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4