Facility is quite nice and well lit in comparison to many other care centres we've seen.
Staff are very hit and miss. My father's room is a mess, I can't even find a tv remote.
He's legally blind and isn't mobile. Whenever I visit, I find him in his room sitting in silence.
Staff are disinterested most of the time and in a hurry.
I've arrived on more than one occassion to find him sitting without an assistance remote.
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Reece6261
6 years ago
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The staff are all lovely and the food looks so good. It's really cosy and lovely. Better than a hotel.
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Stephen K
6 years ago
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Extremely disappointed with the level of care provided for my step dad who required palliative. The level of care at AdventCare Whitehorse was so poor that we removed him only a few days after being admitted. The staff lacked the proper training and skills to meet even the most basic palliative care requirements. As a result our family and step dad suffered unnecessary stress and pain in his final days. We would not recommend AdventCare Whitehorse for your loved ones.
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Tess9819
6 years ago
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AdventCare is a very friendly caring organisation. It follow the Mission Statement at all times. They should be very proud
Well set up large newly built rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Flat Screen TVs and telephone and TV points provided.
Common Areas Description
To be provided
Room Name Walter Fowler Building
Type Single room + ensuite
Occupancy 1
No of rooms 60
Room Size (sqm) 58 x 14.9m2 & 2 x 16.3m2
Room Description
Well set up good size rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Common Areas Description
This Wing is situated on the ground floor with easy access to multiple quiet sitting areas. Main lounge room with billiard table and gas log heater. Large elegant dining room with linen table wear. Easy access from dining room and lounge room to large modern balcony with BBQ area overlooking the creek.
Room Name Auditorium Wing
Type Single room + ensuite
Occupancy 1
No of rooms 22
Room Size (sqm) 16.8m2
Room Description
Well set up large newly built rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Flat Screen TVs and telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Common Areas Description
This Wing is situated on the upper level with easy access to multiple indoor and outdoor quiet sitting areas. Main lounge room with gas log heater. Large elegant dining room with linen table wear. Access from dining room and lounge room to modern balcony overlooking the creek.
Room Name Dorothy Wing Rooms
Type Single room + ensuite
Occupancy 1
No of rooms 8
Room Size (sqm) 7 x 13.6m2 & 1 x 16.7m2
Room Description
Well set up rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Common Areas Description
This Wing is situated on the ground floor with easy access to multiple quiet sitting areas including two landscaped courtyards with modern sitting areas and sensory room. Easy access from all rooms in this wing to the large elegant dining and sitting rooms.
Room Name Dorothy West Wing
Type Single room + ensuite
Occupancy 1
No of rooms 12
Room Size (sqm) 13m2
Room Description
Well set up newly built rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Flat screen TV and telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Common Areas Description
This Wing is situated on the ground floor with easy access to multiple quiet sitting areas including three landscaped courtyards with modern sitting areas and a gazebo area leading to secure walking tracks. Easy access from all rooms in this wing to the large elegant dining and sitting rooms. Fish tank in main lounge room.
Room Name Florence Wing Rooms
Type Single room + ensuite
Occupancy 1
No of rooms 12
Room Size (sqm) 9 x 11.9m2 & 3 x 13.1m2
Room Description
Well set up good size rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Common Areas Description
Well set up good size rooms with ample natural light. Good quality carpet and window furnishing and fittings. Individually controlled heating and ceiling fans in all rooms. Some rooms have air conditioning units. Telephone and TV points provided. Nurse call pendants and wall points in rooms and ensuites.
Room Name Ivan Wing
Type Single room + ensuite
Occupancy 1
No of rooms 18
Room Size (sqm) 13.6m2
Room Description
Well set up rooms with ample natural light. Good quality carpet and window furnishing and fittings.
Common Areas Description
This Wing is situated on the ground floor with easy access to multiple quiet sitting areas including two landscaped courtyards with modern sitting areas and a gazebo area leading to secure walking tracks. A bus stop and letter box is positioned along the walking tracks as well as beautiful artwork which camouflage the external gates and walls Easy access from all rooms in this wing to the central dining and sitting rooms.