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29 Neville St, Bayswater WA 6053
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Phone Show phone number
Operator
Operator Average Quality
(50 Reviews)
Room Vacancies:
Residential Accommodation Deposit:
Resident or Service User Review
Tour Review
- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
Aegis Ascot Transition Care Program (08) 6279 1500
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One month before going into this residential home my husband was in another facility. He was holding weekly art classes for the staff, feeling hopeful and treated respectfully. A month after being transferred, he had passed away. The staff at the residential home fed him an appalling diet, including foods he was not supposed to eat; they were very reluctant and indifferent to recommendations and prescriptions from our own health care team and left him unattended in his bed for long periods of time. He was left without access to drinking water. One particular member of staff was very impatient with him, force feeding him faster than he could swallow the food, which caused him to choke. He was taken to hospital until I could find a different residential home, but developed pneumonia. He was released into the new home but passed away the following day.
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