Good care but not enough idividual care example..physio. Some foreign staff don't seem to understand our ways. Little problems like how laundry is put away. Eg clothing is either shoved in drawers not folded properly or not hung up properly so that garments are not creased ( nothing is pressed). Some staff hang dirty clothing back in the wardrobe. They do not ask my mum what she wants washed some just take it

My mum has Alzheimer’s and she is extremely happy and well looked after in the facility she is the carers are always kind and informative.

Some staff do some strange things like hang worn clothing back in wardrobe. Missing brand new clothing that was sent to the laundry for labeling never seen again. not enough physical stimulation. Need to get a physiotherapist in even though the facility provide one.Food always complained about.

A old lady 85 years old was infested with "scabies" for 3 months before something was done! How can this happen? There must be some guidelines to follow,; "regard hygenic wellbeing"! The place is not cheap to buy in the first place! What went wrong?

My mother got "Scabies" on the premises