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Aegis Woodlake Aged Care

3.6 5 Reviews | Write a Review

Operator Average Quality
(49 Reviews)

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Review Aegis Woodlake Aged Care
5 reviews sorted by Date Rating Type
Santa2696 Aug 09, 2017

The carers, therapy and nursing staff are generally lovely but difficult to find on weekends and after hours due to low staff ratios. If your relative is mobile and able to get out it's ok but the activities are VERY repetitive and boring for many residents. Given the RAD and DAP costs compared to some homes it's not worth the extra money. Management and some admin staff leave a lot to be desired. They forget it is the residents home not theirs and could do with retraining in customer service. Don't expect them to do what they say they will and be prepared to constantly follow up issues. Yes, they don't like it if you correct them but don't be afraid to stand up for your relative because thankfully it's the carers, nurse and therapy staff that look after them.

Was this review helpful?  1

Sincere1923 Jul 31, 2017

There are some TRULY AMAZING staff members in the care facility that my parents are/have been in BUT it disturbs me that they are so budget conscious - not client centred. The dementia ward has amazing staff - who are limited by budgeting to initiate the things that they would like to do. I also think that it is outrageous that the therapy staff have to raise funds to purchase the things they need!

Was this review helpful?  1

Lambert2326 Apr 14, 2016

Unfortunately, the so called aged care facilities are still NURSING HOMES! One of the most expensive in the northern suburbs of Perth doesn't pay for or realize that they HAVE TO train their staff in Dementia Care! SO .... They are still NURSING dementia patients... Not caring for them!

Was this review helpful?  1

suzqmac Jan 06, 2016

Not enough is being done to educate the staff about dementia when it is the single most challenging disease in aged care. Some of the staff are awesome. ... Some are old and tired. ..... Some are ignorant. .... guess that's life!

Was this review helpful?  2

Perthwa Aug 12, 2015

This facility is well appointed and modern, although the rooms are small and very basic. The $20/day for "extra services" is definitely not worth it. Nurses are all lovely, but hard to find after business hours and on weekends - often long wait times after pressing call button. Meals are pretty poor - mostly stodgy food like mash and gravy, lots of crumbed and fried food, frozen vegetables and very small servings (hospital food is better!). There's also really nothing for residents to do all day - no activity room or crafts etc, there's things like bingo and singing but this gets boring day after day. Most of the residents here are very elderly and not mobile. On a more positive note, the building is very nice and clean and in a lovely quiet location. Definitely on the higher side of the rates scale in relation to RAD and DAP, but the nurses (when you can find them) are very skilled and lovely with the residents.

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Aegis Woodlake Aged Care

Overlooking picturesque Lake Goollelal and adjacent to Yellagonga National Park, Aegis Woodlake includes a host of well-appointed amenities including a beauty salon, hydro spa, library, cafe, alfresco courtyard dining, quality furnishings and lounge areas where residents and guests can mingle in a relaxed and social atmosphere.Aegis Woodlake offers premium accommodation in the latest of Care Facility designs to complement a vibrant community in caring for the elderly. This location ensures that a large variety of shopping and service options including restaurants and shopping. Many 'day trip' venues are located close-by, providing a wonderful variety of choice for that special outing.

Available Rooms

Room Name

Swan - All Single rooms

Type

Single room + ensuite

Occupancy

1

No of rooms

15

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

Room Name

All other rooms

Type

Single room + ensuite

Occupancy

1

No of rooms

55

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

Room Name

Ashburton - 1,3

Type

Single room + ensuite

Occupancy

1

No of rooms

2

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

Room Name

Murchison - 1-4,18,19

Type

Single room + ensuite

Occupancy

1

No of rooms

6

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

Room Name

Swan - 5,7,15,17

Type

Shared room + ensuite

Occupancy

2

No of rooms

4

Room size (sqm)

23.5m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

Room Name

Murchison - 5-17,20-23

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

Each wing in the facility has dining room overlooking landscaped secure courtyard for alfresco experience intimate formal lounge area dayroom and casual sitting areas. Other special features include a sensory therapy room activity and therapy areas hydrotherapy spa library hair dressing salon home theatre room and an overnight suite for families.

Room Name

AB2,4,6,8,10,12,14,16,18,20-27

Type

Single room + ensuite

Occupancy

1

No of rooms

15

Room size (sqm)

15m2

Room Description

Room has private ensuite timber built-in robes vinyl floor quality curtains individual air-conditioning electric beds latest Nurse Call system Widescreen TV.

Common Areas Description

To be provided

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