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160 O G Rd, Felixstow SA 5070
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(8 Reviews)
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Aldersgate Aged Care Facility (08) 8206 0411
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Staff always responded to concerns. Did their very best for the short time that my father was in their care.
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My dear uncle was a resident his care was excellent as he couldn't do for himself the only thing he could was feed himself
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1
My husband spent 21 months in a secure area owing to Alzheimer's Disease. My overall thoughts are very positive, although at times, the staff were under pressure and agency staff were sometimes unfamiliar with the residents and the way things were done. Everyone agreed that more staff would have been much appreciated. I visited most days. I was impressed and happy with the friendliness of the staff, I noticed how respectful they were to the residents, and how their reactions were calm but firm when something needed to happen, or be rectified. I was also pleased with the cleanliness of both my husbands room, and the cottage in which he lived. The garden areas were very attractive and secure so we had some special walks and sunshine exposure, especially in the early part of his stay. When he died 8 months ago, everyone was very helpful, kept me well informed about what was happening, and were very attentive as our wishes were carried out regarding the dying process. They ensured it was comfortable and pain free, and I am so grateful for that.
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Staff are mostly caring and good. The set routines have been difficult for mum to adjust to. She doesn't like being told what table she has to sit at for every meal, as she doesn't like the company. Luke warm meals and dinner at 5pm do not suit her.
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6