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Aldersgate Aged Care Facility

4 6 Reviews | Write a Review

Operator Average Quality
(11 Reviews)

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Review Aldersgate Aged Care Facility
6 reviews sorted by Date Rating Type
Marianna6684 Sep 26, 2018

While it is not sophisticated it has warmth and most importantly, a Garden all around. This has many sitting- out spots for the patients who are able to walk there or be wheeled there. They can even plant and work in it if they are still able. The care was excellent and caring and warm and patient.

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Josue2135 Sep 26, 2018

My father entered residential aged care 4 days' before he passed away. Prior to this, he had been in hospital for 5 weeks following a massive stroke, and then in interim care (at a very unpleasant aged care facility) for a week. Although our experience in our chosen facility was short, we were impressed by its premises, home-like gardens and living areas, and caring staff. After the interim facility, which was awful, it was such a relief for us to have him somewhere 'decent'.

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Stefan1902 Jul 31, 2017

Staff always responded to concerns. Did their very best for the short time that my father was in their care.

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Linnea4540 Mar 14, 2016

My dear uncle was a resident his care was excellent as he couldn't do for himself the only thing he could was feed himself

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Lauriane963 Jan 28, 2016

My husband spent 21 months in a secure area owing to Alzheimer's Disease. My overall thoughts are very positive, although at times, the staff were under pressure and agency staff were sometimes unfamiliar with the residents and the way things were done. Everyone agreed that more staff would have been much appreciated. I visited most days. I was impressed and happy with the friendliness of the staff, I noticed how respectful they were to the residents, and how their reactions were calm but firm when something needed to happen, or be rectified. I was also pleased with the cleanliness of both my husbands room, and the cottage in which he lived. The garden areas were very attractive and secure so we had some special walks and sunshine exposure, especially in the early part of his stay. When he died 8 months ago, everyone was very helpful, kept me well informed about what was happening, and were very attentive as our wishes were carried out regarding the dying process. They ensured it was comfortable and pain free, and I am so grateful for that.

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Oswaldo513 Oct 23, 2015

Staff are mostly caring and good. The set routines have been difficult for mum to adjust to. She doesn't like being told what table she has to sit at for every meal, as she doesn't like the company. Luke warm meals and dinner at 5pm do not suit her.

Was this review helpful?  6

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Aldersgate Aged Care Facility

Available Rooms

Room Name

Jacaranda, Wattle and Willow House

Type

Single room + ensuite

Occupancy

1

No of rooms

32

Room size (sqm)

14 m2

Room Description

Jacaranda Wattle and Willow Houses are all set amongst beautiful grounds with modern high quality single rooms with ensuite bathrooms. Each house has 14 bedrooms that are approximately 14square metres and are fully furnished with a single bed bedding wardrobe space bed over-way single armchair bedside table nurse call system air conditioning and heating.

Common Areas Description

Each house has a large communal lounge and dining area of approximately 150 square metres public bathrooms for your family and friends and a fully equipped communal kitchen.

Room Name

Wisteria and Pomroy House

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

16

Room size (sqm)

12 m2

Room Description

Wisteria and Pomroy Houses each have 16 bedrooms all of which are fully certified providing high dependency care specific accommodation that meets Accreditation Standards and are fully furnished and equipped with a single bed all bedding wardrobe space bed over-way single armchair bedside table call bell system good lighting and fittings environmental conditioning is maintained for your comfort and a window with a view to beautiful well maintained gardens.

Common Areas Description

Fully Certified and Accredited single storey accommodation is available to all Residents of Wisteria House including the communal lounge dining and sitting areas of approximately 50 square metres in area with a fully equipped communal kitchen and servery of approximately 12 square metres.

Room Name

Birch House

Type

Single room + ensuite

Occupancy

1

No of rooms

14

Room size (sqm)

14 m2

Room Description

Each bedroom in Birch house is approximately fourteen square metres has an ensuite and is fully furnished with a single bed bedding wardrobe space bed over-way armchair bedside table nurse call system good lighting air conditioning and heating.

Common Areas Description

Birch House is set within beautifully maintained gardens and has a large communal lounge and dining area where you can relax with friends and family public bathrooms for visitors and a fully equipped communal kitchen.

Room Name

Banksia, Magnolia and Rose Cottages

Type

Single room + ensuite

Occupancy

1

No of rooms

27

Room size (sqm)

14 m2

Room Description

Banksia Magnolia and Rose Cottages each have nine ensuite bedrooms approximately fourteen square metres and is fully furnished with a single bed bedding wardrobe space bed over-way armchair bedside table nurse call system good lighting air conditioning and heating.

Common Areas Description

The cottages are a group of 3 houses each with 9 residents in each house set in beautifully maintained gardens. Each cottage has a communal lounge and dining room with a fully equipped communal Kitchen.

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