-
141 Kooyong Rd, Caulfield North VIC 3161
-
Phone Show phone number
Operator
Operator Average Quality
(75 Reviews)
Room Vacancies:
Residential Accommodation Deposit:
Resident or Service User Review
Tour Review
- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
Get more information
Arcare Caulfield 1300 272 273
Let us help you...Before you call, get more information.
Fill in your details to receive an email containing a free information pack with detailed information on this facility; and a free copy of the Aged Care Reviews '7 Step Guide to Aged Care Entry'
Your Information Pack will be emailed to you after providing your email address. You will also become a member of the AgedCareReviews.com.au website, and your details may be shared with the organisation in question for the purposes of providing you with further information.
Get more information
Receive an email containing:
- An independent Suburb Report containing information on this facility, and other quality aged care options in the nearby area; and
- A free copy of the Aged Care Reviews '7 Step Guide to Aged Care Entry'
Your Information Pack will be emailed to you after providing your email address. You will also become a member of the AgedCareReviews.com.au website, and your details may be shared with the organisation in question for the purposes of providing you with further information.
Like to book a tour?
We noticed you've spent a bit of time researching this aged care facility.
Would you like to book a tour, and see it for yourself?
Make an enquiry
Continue Reading
Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Arcare Caulfield provides a warm, welcoming, community environment for its residents and their families. The care is outstanding, particularly as my Mother has some quite complex medical needs. The staff are wonderful - nothing is too much to ask and they are caring and friendly. Infection control is excellent when required. Communication with family is very good too. The food is average, but staff are endeavouring to improve this. They are even going to use some of the residents' own recipes!! The rooms are bigger than most other Aged Care facilities, so residents can bring some of their own pieces of furniture and make the room more "homely". The Central Courtyard is lovely and sunny and very pleasant to sit in in the warmer weather. Different religions and cultures are accommodated, respected and celebrated. I can rest at night knowing that my Mother is well looked after, has an active social life and is happy. I would not hesitate to recommend this facility.
Was this review helpful?
1
Nice decor does not compensate for not including residents with dementia or depression in activities! Especially considering the enormous fees these residents pay!!!
Was this review helpful?
1
Primary focus to maximise profit and promote image, little concern for well being of residents, especially thiose with any mental disability
Was this review helpful?
3
Staff took a long time to attend to friend's calls after a fall
Was this review helpful?
Staff were slow to act and to come after falls.
Was this review helpful?
2
Arcare Caulfield offers very sensitive, practical and pro-active care for my elderly mother. While the facilities, amenities and quality of the centre is akin to a 5 star hotel, we have found the staff who come from many and varied backgrounds to be very supportive Meals are served in small and intimate dinning rooms rather than cafeteria style as we have seen in other centres, and while the meals are a 'bit hit and miss', the variety offers enough choice. If independence is the price of ageing then at least its good to know these centres are creating the minimum aspirational standard.
Was this review helpful?
1
Only let down is the meals. My relative has told me that the meals are way too spicy with too many herbs, and that they aren’t right for residents of that age. We think the problem is probably because of the cultural background of the chef’s.
Was this review helpful?