Arcare staff and facility at caulfield is awesome .As an educator IAM always. Surprised how this facily and staff are the real deal wish others would update their standards to arcare wonderful care of residents staff and visitors like me .awesome

I removed my parents from this so called 5 star facility after 18 months of experiencing trauama and frustration, owing to an apparent culture of deceit and meaness. Despite paying more than $5000 month per person, my parents were excluded from activities. I remember a certain barbeque where we were actually told to sit outside in the cold of the evening, while everyone else was indoors, rather than simply finding some chairs. There was little en...

Having placed my Mother in Aged Care, I was particular concerned that the facility felt like 'home' but certainly not a nursing home. Care and consideration of the individual was paramount. I have found our facility to be excellent on all levels (apart from the food which of a generally high quality is not always fit for this age group) Otherwise very satisfied.

Arcare Caulfield provides a warm, welcoming, community environment for its residents and their families. The care is outstanding, particularly as my Mother has some quite complex medical needs. The staff are wonderful - nothing is too much to ask and they are caring and friendly. Infection control is excellent when required. Communication with family is very good too. The food is average, but staff are endeavouring to improve this. They are even...

Nice decor does not compensate for not including residents with dementia or depression in activities! Especially considering the enormous fees these residents pay!!!