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Arcare Hope Island

4 2 Reviews | Write a Review

Operator
Arcare Pty Ltd

Operator Average Quality
(135 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Arcare Hope Island     1300 272 273

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Review Arcare Hope Island
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
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2 reviews sorted by Date Rating Type
Rolando6537 Oct 23, 2019

I was not informed that the facility did not cope with high care patients so when mum had a fall I had to find somewhere else for her. Very disappointed. Should have been forewarned. Most old people deteriate.

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Annabelle8932 Apr 12, 2019

Beautiful place, staff very friendly and caring. Feel good my mother is in a good place. Only reason l couldn't give 5 stars all round was l cannot judge my mother's meals as I'm not there when she eats and when l have been there and she rings the bell for help it takes far too long to get help, this happened on two occasions. Short staffed l guess.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Arcare Hope Island

- Built October 2013- 120 luxurious single suites, each with a private ensuite- 5-star hotel amenities, including a café and hair salon- Permanent and sensitive (dementia) care- 24 hour nursing and palliative care

Available Rooms

Room Name

Classic (incl.dementia specific)

Type

Single room + ensuite

Occupancy

1

No of rooms

31

Room size (sqm)

20 to 21 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Grande (incl.dementia specific)

Type

Single room + ensuite

Occupancy

1

No of rooms

25

Room size (sqm)

20 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Premiere Plus

Type

Single room + ensuite

Occupancy

1

No of rooms

4

Room size (sqm)

32.5sqm to 34sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Premiere (incl.some dementia suites)

Type

Single room + ensuite

Occupancy

1

No of rooms

6

Room size (sqm)

21 to 22 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Deluxe Plus

Type

Single room + ensuite

Occupancy

1

No of rooms

24

Room size (sqm)

21 to 22 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

30

Room size (sqm)

21 to 22 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Balcony courtyard access
- Foxtel available
- Flat screen television

Common Areas Description

NAME

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Company
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