Hi, we have just lost our 94 y.o. mother. She stayed at Arcare Nirvana. I just wanted to express my sincere thanks to the staff of the center for their exemplary care and concern for us and our Mum. Loosing someone close is always difficult, yes... but the level of professionalism and care shown to Mum and us through the last 5, final days was just phenomenal. I would like to congratulate Arcare Nirvana for such a consistent high service stand...

My mum was 94 when we moved her to Arcare after a couple of years in what we thought was an inferior facility. First week there we arrived to find the nurse on duty giving my mother a most unkind tongue lashing. We were unhappy but found most of the staff to be friendly and efficient. After 8 weeks Mum had a fall, broke her hip and ended in the Royal Melbourne Hospital where she subsequently died. Visiting her in RMH we were told that in their ...

Extremely professional and caring staff . Comfortable and peaceful surroundings .quick to resolve any problems

There are not enough stars to rate the staff - exemplary in every facet - and not just with residents, their generous and caring spirit was shared with family and friends of residents, too. The food was made fresh daily, was nutritionally balanced and interesting. Meals were tailored to individual needs and tastes.The activities available on a daily basis were stimulating, inclusive and fun. Mum - and everyone else in residence, was always beauti...