Sign In
Validation
Confirmation
Confirmation
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

Arcare Sanctuary Manors

2 1 Review | Write a Review

Operator

Operator Average Quality
(75 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Enquiry
Like to book a tour?
Tour Booking
Review Arcare Sanctuary Manors
1 reviews sorted by Date Rating Type
riley123 Aug 02, 2015

The place looks great but when it comes to caring for the residents its a case of smoke and mirrors. The staff are doing their best but they have had their hours cut and have to do things the Arcare way. It used to be a great facility when it was run by Karen and her team as an IBIS facility but all that has changed. Given how high their accommodation bonds are, Arcare, which has three facilities on the Gold Coast is a total rip off. Our Mum's health and well being has deteriorated since Arcare has taken over and we believe the anxiety she has ben subjected to may have contributed to this. We are considering moving her. She is bored, lonely, and fed up. When we visit her, there is no one around. Everyone just stays in their rooms. They used to go out on outings but that doesn't seem to happen that often anymore. When we are there at weekends, its like a ghost town in terms of staff and residents. I certainly would not recommend an Arcare facility to anyone. They look great from the outside but are all fur coat and no undies as my English hubby would say.

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Arcare Sanctuary Manors

- Major renovations in mid-2014- 39 luxurious single suites, each with a private ensuite- 5-star hotel amenities, including a hair salon and private dining room- Permanent care- 24 hour nursing and palliative care

Available Rooms

Room Name

Grande

Type

Single room + ensuite

Occupancy

1

No of rooms

7

Room size (sqm)

17 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

3

Room size (sqm)

17 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Deluxe Plus

Type

Single room + ensuite

Occupancy

1

No of rooms

13

Room size (sqm)

23.5 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Premiere Plus

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

29.5 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

6

Room size (sqm)

23.5 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Room Name

Premiere

Type

Single room + ensuite

Occupancy

1

No of rooms

9

Room size (sqm)

27 sqm

Room Description

- Large private suites with
- Ensuite with shower
- Telephone connection
- Individual cooling
- Foxtel available
- Flat screen television

Common Areas Description

NAME

Aged Care Directory
My Account