Ok soo far so good Im happy !

The facility was new, some of staff excellent but sime staff needed more training

Dreadful atmosphere in this home. It has a Coptic cohort. These families are so intimidating that you feel very uncomfortable visiting. They are also very rude to the staff and demanding for their relative at the expense of other residents. The senior Ark management COO Ally is a bully and has no respect for the staff. There was an excellent business manager - Jennifer. She was great. She would listen and was getting things done. The improv...

A terrible facility. Has a Coptic cohort. The families are out of control and are so rude to the staff , to the managers and each other. As a non Coptic person it is a very intimidating place. These families think they are running the place. We had an excellent Business Manager recently, however she has just disappeared. No correspondence as to why. She was the only member of management who got anything done or who was interested in improvin...

New facility, care staff good but some need more training and facility sometimes short staffed. Overall not too bad