My 93 year old mum went for 3 weeks into respite at Brian King gardens in Anglicare in castle hill while I had holiday with my daughter and family as she turned 40. When mum returned home I noticed her both heels were black, I was not informed about this, I rang her doctor who immediately put her into hospital, she was also badly dehydrated and spent 48 hours on drip, her blood pressure was low and she was put on antibiotics for chronic pressure ...
Show More
Facility reply:
Thank you for your feedback which we value and take seriously. A member of our Quality and Compliance Team will be in contact with you as soon as possible.
6 years ago
Was this review helpful?
5
Knofaith
6 years ago
Get Free Access Read Reviews Now
Don’t let the lovely building fool you. My mother’s basic needs were not met. As long as you still have some independence, it is a wonderful facility. But once you can’t do for yourself anymore, they don’t care.
Facility reply:
Thank you for taking the time to give feedback. We always strive to offer the best care and services. We take all comments seriously and would welcome you contacting us on 1300 111 278 to discuss this matter
6 years ago
Was this review helpful?
0
Cecil1822
8 years ago
Get Free Access Read Reviews Now
First night my mother was in your facility she had money stolen out of her purse which was in the drawer next to her bed. Disgusting
Was this review helpful?
2
Amaya3090
9 years ago
Get Free Access Read Reviews Now
I'm so impressed with the whole facility, the staff are wonderful and very abiliging nothing is too much trouble.Our relatives have settled in extremely well land very happy.
• Opened in February 2009 and home to 238 residents.• The building has been designed to provide person-centred care in a home-like environment.• Accommodation is grouped into fourteen wings each housing seventeen people. • 2 secure dementia specific wings located on the ground floor, with access to secure outdoor areas.• 4 four wings on the first, second and third floors. • Ongoing care is managed by providing specific care on each floor.• First floor dementia specific rooms for residents not requiring secure accommodation. • The building also features a chapel for quiet reflection with church services held on site for residents who would like to participate.• Palliative care and respite care is also available.• Nursing staff are available 24 hours a day.• A dedicated lifestyle team facilitates daily and regular activities for residents with clubs, groups and outings.• Palliative care and respite care is available.
Available RoomsUpdated as of March 2022
Room Name A - Standard rooms (Lvl 1,2,3)
Type Single room + ensuite
Occupancy 1
No of rooms 192
Room Size (sqm) 24.2 (inc ensuite)
Room Description
Standard private room with private en suite bathroom, air conditioning, computer connection and inbuilt cabinetry with shelving and hanging space. Located on levels 1, 2 and 3.
Larger private room with private en suite bathroom, air conditioning, computer connection and inbuilt cabinetry with shelving and handing space. Located on levels 1, 2 and 3.
Standard private memory support room, private en suite bathroom, air conditioning, computer connection and inbuilt cabinetry with shelving and hanging space. Located on ground level.