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Anglicare Newmarch House

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(75 Reviews)

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Review Anglicare Newmarch House

Overview:

Newmarch House is located in the new residential suburb of Caddens, it is only a short distance to shops, hospitals and local transport. Home to 102 residents, Newmarch House offers a friendly environment to be as busy as you’d like, with the confidence of having some extra help when you need it.
The innovative building design incorporate wide hallways, plenty of natural light and access to outdoor terraces, creating a roomy and relaxed atmosphere helping to encourage relationships and a neighbourhood feel.
There are three connected building with each building having its own lounge, kitchen and dining areas.

Facilities:

BBQ areas 
Cafe 
Community room 
Library 
Lounge area
Physiotherapy 
Chapel
Hairdresser

3 reviews sorted by Date Rating Type
Kristofer4806 Oct 17, 2018

Our mother was here for the end of her life and the care and support from the staff was excellent. It made an awful situation bearable.

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Domingo9686 Sep 26, 2018

My mother is at Newmarch house. She has dementia and is in a wheelchair. She is very unhappy there and wants to come home all of the time. The main thing that could make her happy would be more staff to care for her and a much bigger and more interesting lifestyle program. After 6 o clock her wing is deserted and she is usually just sitting in a huge empty space feeling lonely. I think a lifestyle program for residents who do not want to go to bed straight after dinner would be great. She would be better in another wing where the residents are more independent but she cannot go there because of her wheelchair as there is only one staff member on in the evening. Other small things would be lowering the rails in the wardrobes and providing bigger TVs placed at eye level and having boiling water with a safety switch - as boiling the jug is a bit archaic. My mum could make herself a cup of tea with boiling water on tap but not with a heavy jug. I would also like info each day on basic issues such as has she had a shower and results of regular uti tests. I think an old style hand written chart would be the easiest way as info on a computer is not easily available to the family.

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franny Jun 21, 2015

After endless searching for a facility for my father in law in my local and surrounding area ( Katoomba to Westmead, to Richmond, Windsor) I was very upset with the quality of the care facilities, some were certainly a place to go to die. ARV Newmarch house was so different. From the phone call to let me know they could offer my father in law a place, to the walking into the facility, meeting the staff and his placement; five star. This is what all Residential age care facilities should model themselves on. It is a place for care, compassion and to live and enjoy with dignity. I have recommended the facility highly to everyone who asks. Please take the time to investigate the facility, you will not be disappointed. https://www.arv.org.au/residential-care/kingswood/ Mrs. Frances Robinson

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Anglicare Newmarch House

• Opened February 2012, and accomodating 102 residents, Newmarch House is ARV’s newest Residential Care community.• Located in the beautiful Nepean Valley, this world class ‘ageing in place’ facility provides person-centred care to each resident.• Three connected buildings: Blaxland, Wentworth and Lawson.• The entrance is via the Wentworth building, which contains a large activities lounge and chapel.• Within the Wentworth building, there is a secure 16 bed dementia unit.• There are three internal TV channels.• One channel is dedicated to live broadcasts of village events broadcasted directly into resident rooms who are unable to attend in person) • All common areas and private rooms are air conditioned for resident comfort.• Nursing staff are available 24 hours a day.• A dedicated lifestyle team facilitates daily and regular activities for residents with clubs, groups and outings• Respite care is available• Palliative Care is available.

Available Rooms

Room Name

B - Larger Room

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

31.0 m2 (incl ensuite)

Room Description

All rooms have the following features
-Electric Beds with safety guards
-Bed coverings
-Built-in cabinetry
-Wardrobe cupboard with lockable compartment
-Bedside table with lockable compartment
-Windows with sheer and black-out style curtains. All windows can be opened and come with crimsafe fly screens.
-Floor coverings for the majority of rooms are vinyl but some rooms are carpeted
-Airconditioning with remote control for external facing rooms and fixed control panel for internal facing rooms
-Emergency call buttons adjacent to bed
-Ceiling and wall mounted lighting
-Television phone computer connections
-Wall-mounted flat screen television included with room
-Ensuite bathroom with tile flooring hand-rails next to the toilet 2 call buttons one next to the toilet one at the shower ceramic fixtures and fittings and a mirrored vanity cupboard with inbuilt storage.

Prior to a resident moving in the room undergoes a refurbishment. The scope of work will depend on the condition of the room and may include repainting of walls doors architraves cleaning or replacement of floor coverings and repairs or replacement of any damaged fixtures or fittings.

Common Areas Description

Newmarch House was opened in February 2012 and is ARV s newest Residential Care community. It is comprised of three interconnected buildings Blaxland Wentworth and Lawson each with their own common areas.
Lounge dining these rooms 150 sq mtrs contain couches chairs dining tables 42 plasma television feature wall carpet vinyl flooring and have sliding glass doors that overlook a courtyard. There is also a kitchenette which features tea and coffee making facilities.
Secondary Lounges these smaller rooms 35 sq mtrs have comfortable seating coffee tables and large windows letting in lots of natural light. They provide a quieter area for reading or relaxing.
Activities Lounge Chapel This area 143 sq mtrs is located within the Wentworth building and includes a large projector screen for movie nights a piano a small kitchenette for tea and coffee making and seating for up to 80 people. Adjoining this area is a large outdoor terrace with a shaded pergola built-in BBQ and landscaped gardens.
Terrace areas - Within each building there is an open courtyard 177 sq mtrs with outdoor furniture landscaped gardens potted plants and some with raised garden beds.
Foyer Cafe area - At the entry to the facility is a cafe and sitting area 84 sq mtrs with cafe style seating lounge chairs and an automatic coffee machine. Adjacent to the foyer is a private room which can be used for small private events.
Physiotherapy room -Located within the Wentworth building is a physiotherapy room 53 Sq mtrs
Clinic Treatment rooms - Located within each building is a treatment room.
Hairdressing salon -Located within the Wentworth building is a purpose built salon 35 sq mtrs
Other There is a Computer Kiosk with internet access and each building has a laundry available for resident use including washer dryer and built-in ironing boards.

Room Name

A - Standard Room

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

20.7 m2 (incl ensuite)

Room Description

All rooms have the following features
-Electric Beds with safety guards
-Bed coverings
-Built-in cabinetry
-Wardrobe cupboard with lockable compartment
-Bedside table with lockable compartment
-Windows with sheer and black-out style curtains. All windows can be opened and come with crimsafe fly screens.
-Floor coverings for the majority of rooms are vinyl but some rooms are carpeted
- Airconditioning with remote control for external facing rooms and fixed control panel for internal facing rooms
-Emergency call buttons adjacent to bed
-Ceiling and wall mounted lighting
-Television phone computer connections
-Wall-mounted flat screen television included with room
-Ensuite bathroom with tile flooring hand-rails next to the toilet 2 call buttons one next to the toilet one at the shower ceramic fixtures and fittings and a mirrored vanity cupboard with inbuilt storage.

Prior to a resident moving in the room undergoes a refurbishment. The scope of work will depend on the condition of the room and may include repainting of walls doors architraves cleaning or replacement of floor coverings and repairs or replacement of any damaged fixtures or fittings.

Common Areas Description

Newmarch House was opened in February 2012. It is comprised of three interconnected buildings Blaxland Wentworth and Lawson each with their own common areas.
Lounge dining these rooms 150 sq mtrs contain couches chairs dining tables 42 plasma television feature wall carpet vinyl flooring and have sliding glass doors that overlook a courtyard. There is also a kitchenette which features tea and coffee making facilities.
Secondary Lounges these smaller rooms 35 sq mtrs have comfortable seating coffee tables and large windows letting in lots of natural light. They provide a quieter area for reading or relaxing.
Activities Lounge Chapel This area 143 sq mtrs is located within the Wentworth building and includes a large projector screen for movie nights a piano a small kitchenette for tea and coffee making and seating for up to 80 people. Adjoining this area is a large outdoor terrace with a shaded pergola built-in BBQ and landscaped gardens.
Terrace areas - Within each building there is an open courtyard 177 sq mtrs with outdoor furniture landscaped gardens potted plants and some with raised garden beds.
Foyer Cafe area - At the entry to the facility is a cafe and sitting area 84 sq mtrs with caf style seating lounge chairs and an automatic coffee machine. Adjacent to the foyer is a private room which can be used for small private events.
Physiotherapy room -Located within the Wentworth building is a physiotherapy room 53 Sq mtrs
Clinic Treatment rooms - Located within each building is a treatment room.
Hairdressing salon -Located within the Wentworth building is a purpose built salon 35 sq mtrs
Other There is a Computer Kiosk with internet access and each building has a laundry available for resident use including washer dryer and built-in ironing boards.

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