Our mother was here for the end of her life and the care and support from the staff was excellent. It made an awful situation bearable.

My mother is at Newmarch house. She has dementia and is in a wheelchair. She is very unhappy there and wants to come home all of the time. The main thing that could make her happy would be more staff to care for her and a much bigger and more interesting lifestyle program. After 6 o clock her wing is deserted and she is usually just sitting in a huge empty space feeling lonely. I think a lifestyle program for residents who do not want to go to b...

I am a care worker at Anglican retirement villages Newmarch house Kingswood. I've worked in aged care for 13 yrs. I am extremely proud to be part of a team of great care workers. Our approach is to give dignity and respect to the elderly. We strive to give each resident person centered care. We work as a team and have great support from management .

After endless searching for a facility for my father in law in my local and surrounding area ( Katoomba to Westmead, to Richmond, Windsor) I was very upset with the quality of the care facilities, some were certainly a place to go to die. ARV Newmarch house was so different. From the phone call to let me know they could offer my father in law a place, to the walking into the facility, meeting the staff and his placement; five star. This is wha...