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129 Lanhams Rd, Winston Hills NSW 2153
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(77 Reviews)
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Anglicare Woodberry Village 1300111278
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- An information pack containing detailed information on this facility; and
- A free copy of the Aged Care Reviews '7 Step Guide to Aged Care Entry'
Your Information Pack will be emailed to you after providing your email address. You will also become a member of the AgedCareReviews.com.au website, and your details may be shared with the organisation in question for the purposes of providing you with further information.
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Overview:
Woodberry Village residential care communities are located within the Winston Hills Village. This friendly community enjoys sweeping views of the city skyline and Parramatta River valley and the landscaped gardens.
Woodberry Village is home to 116 residents, offer friendly environments to be as busy as you’d like, with the confidence of having some extra help when you need it.
Residents have access to a range of recreational, social and health services provided by experienced and qualified staff. The site and rooms are specifically designed to provide person-centred care in a home-like environment and maintain independence. Furthermore ageing-in-place and ongoing care is provided as residents' needs change.
Facilities:
BBQ area
Cafe
Community room
Library
Lounge area
Physiotherapy
Hairdresser
Gym
Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Staff to patient ratio is very low. Everyone is in a hurry and don't have the time for the extra care.
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Not enough staff
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1
Not enough staff,don't speak English.
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1
My father lives here and I am in the process of looking elsewhere. The staff are lovely but they have limited time to look after Dad as they seem so busy and struggle to do the basics, as they continually get called away. Dad doesn't like the food and seems to be eating less than he used to. I thought when I put Dad in here it was a retirement place but it seems more like a nursing home. From my perspective this place seems understaffed. So maybe talk to other patients before letting your loved one live there.
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Anglicare Sydney
Anglicare is committed to continuous improvement and welcomes feedback. We appreciate your time in writing this review. Addressing your concerns with the Woodberry Management Team is also highly recommended. Please to do hesitate to contact us on 1300 111 278 to discuss further.
May 09, 2018
Manager needs replacing. She is unapproachable, and very blunt. Seems to think this is a 5 star hotel, and not an aged care facility. It's all about money, and not what the residents need. Have witnessed her belittling staff members on many occasions. My mother hates the food. It's all processed rubbish and usually cold by the time it arrives to her room. There is no variety. Same old soup and same old hot meal which is revolting, as I have tried it myself. The care staff make the place. So nice to see . Such a shame the manager is so ill fitted. She would better suit being a hotel manager.
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3
Anglicare Sydney
Thank you for taking the time to give us feedback. We take all complaints seriously and this review is being investigated. If you could please give us a call on 1300 111 278 we would like to talk further if you are willing.
Feb 22, 2018
Staffing levels extremely low!Also most are foreign
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I have had to place my father into an aged care home. My first visit to Woodberry in Winston Hill - the staff were friendly and very helpful. We visited other homes but we came back to Woodberry because of the staff. When we now visit my father is dressed well and he is putting on weight which his doctor needed him to do. He has his ups and downs as it is all still new, but he is happy he has people to talk to . The staff at Woodberry are very special. Thank you for taking my father in.
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My mother is extremely happy living at Woodberry Village. All staff extremely helpful.
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2
Staff at Woodberry Village are wonderful and caring not only to residents, but visitors and family members. Also - My family of 3 can't thank them enough, for all their help.
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