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Aurrum Reservoir

2 2 Reviews | Write a Review

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Operator Average Quality
(9 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review Aurrum Reservoir

With modern facilities and stylish décor, Aurrum Reservoir offers clinical care excellence and warm hospitality. In a peaceful residential location, the facility has large suites, comfortable living areas, and a range of facilities including an on-site café and hairdressing salon.

2 reviews sorted by Date Rating Type
Madisyn3040 Nov 26, 2015

Our family arranged residential care under the misapprehension that the home would provide day-to-day care better than her adult children could provide. Due to inadequate preventative measures, she fell out of bed and suffered a fractured skull. This, and the subsequent stroke, went undetected for six weeks. She subsequently died due to lack of immediate intervention on the one hand, and lack of prevention of the fall, on the other. I blame both events on a shortage of staff.

Was this review helpful?  10

vick.star May 15, 2015

my Mum was there for around 6 weeks, I found it to be not that good, very short staffed, though the staff were friendly. it definitely influenced my decision to take time off work and look after her at home. My dear Mum passed away in February this year. Not a big fan of nursing homes at all.

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Aurrum

Aurrum has only recently joined the Aged Care Review Community and wish to acknowledge your Review. We apologise for the significant delay in response. Aurrum acquired and began managing the Reservoir Aged Care Facility in December 2014. Since your Review in May 2015, we have invested significantly into raising our standard of clinical care, dietary programs and lifestyle offerings. You are warmly invited to return to Aurrum Reservoir and review the exceptional quality of Aged Care provided today. Please contact the Facility Manager directly on 03 9469 7555 to arrange a suitable time. Aurrum Management
Nov 01, 2017

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Aurrum Reservoir

Catering for the cultural diversity of the northern suburbs

Available Rooms

Room Name

Deluxe Companion

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

0

Room size (sqm)

25m2

Room Description

Spacious room with view of parklands and gardens
Room to incorporate own furnishings and decor

Common Areas Description

Large dining area several lounge areas large library and activity area

Room Name

Premium Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

19m2

Room Description

Singleshared ensuite
- Built-in wardrobes
- Beds that adjust to your individual requirements
- Call-bells to alert staff that you require attention are available in each room beside the bed the toilet and the shower.

The facility is air-conditioned and centrally-heated for residents comfort.

Common Areas Description

There are lounges for social gatherings and spacious dining rooms.

A hairdressing room and kitchenette are also available for residents use.

Outdoors there are several tranquil gardens and BBQ areas for residents and their visitors to enjoy.

Room Name

Deluxe single room

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

19m2

Room Description

Singleshared ensuite
- Built-in wardrobes
- Beds that adjust to your individual requirements
- Call-bells to alert staff that you require attention are available in each room beside the bed the toilet and the shower.

The facility is air-conditioned and centrally-heated for residents comfort.

Common Areas Description

There are lounges for social gatherings and spacious dining rooms.

A hairdressing room and kitchenette are also available for resident use.

Outdoors there are pergolas as well as several tranquil garden and BBQ areas for residents and their visitors to enjoy.

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