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77-115 Mount Dandenong Rd, Croydon VIC 3136
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Operator Average Quality
(19 Reviews)
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Resident or Service User Review
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- Overall quality
Aveo Mingarra Hostel (03) 9723 8088
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My mother is in aged care at Mingarra Croydon and we couldn’t be happier with the care she gets as well as the way the staff communicate with us.
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Staff and carers are wonderfully attentive. Home is clean and inviting. Dining tables are set beautifully for each meal and food is served hot. Residents and their families are treated with dignity and respect.
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My mother had three weeks' respite in Mingarra - Croydon. We could not have been happier with the care she received there. She stayed in a respite room and we decked it out as well as we could with her possessions. Her room was comfortable and very easy for her to get around. The cleaning was done very well and everything in the room worked well. If anything went wrong, it was attended to immediately. She had her computer to continue her writing and search on the internet. She met an interesting group of people with similar interests to her. Since then, we have been back for a couple of activities with the residents and my singing group has done a concert there. Mum is still living at home but is booked in for permanent care down the track and has a few respite places booked during the year. Our family is thrilled that Mum has a connection with Mingarra already - this will make the transition to permanent care there a lot easier.
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My mother has recently been in Mingarra - Croydon for respite. We could not fault the care she received. She was informed of everything they did and needed to do, she enjoyed the activities and met many lovely residents there. Mum was placed on a table at meals with people with whom she could hold a conversation and was treated with dignity and respect. We were treated well - we have since participated in an art activity with the residents (Mum led this) and will be singing for them in the near future. Mum has been booked in for further respite care and when she is ready, has been booked in for permanent care in the hostel. Our family cannot speak highly enough of Mingarra and the staff. Thelma Asbury.
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