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55 View Mount Rd, Glen Waverley VIC 3150
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(15 Reviews)
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- Quality of ambiance & general environment
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- Quality of staff & care
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- Quality of lifestyle & wellbeing
- Overall quality
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Aveo Oak Tree Serviced Apartments 132 836
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
I did a lot of research before choosing my mother's current home. The cost was acceptable and, at the time my mother still was able to come and go as she pleased. As her condition has deteriorated the level of supervision has increased. I know that she is safe and cared for and will continue to be as further deterioration happens, right up to palliative care. I see her every day and am confident that the staff are very caring. Unfortunately I was unable to cope with the developing dementia and mood swings but the staff at Aveo are very patient and understanding.
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The environment is spacious and clean. Staff are helpful and friendly and keep in touch if I should be advised of any issues. My frequent visits are always greeted with a friendly hello and a bit of a chat. My mother complains about the food and I have sampled it. While not being top restaurant quality it is certainly adequate and nutritious.
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The environment is comfortable, spacious and clean with several facilities and activities. The staff are extremely helpful and diligent. They keep me informed if there are any issues. My visits are always welcomed with a cheerful hello and a bit of a chat. My mother complains about the food and I agree, it's not restaurant standard but it is adequate and healthy.
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