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Baptcare The Orchards Community - Doncaster East

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0784416544665
6 Reviews
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Provider
Baptcare Ltd
Provider Rating
(60 Reviews)
Room Vacancies
Unknown
Residential Accomodation Deposit
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Steph2019
6 years ago
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Both my parents are residents, one requiring very high care. Baptcare staff are kind, caring and attend to every need and are always cheerful. The facility is like a 5 star hotel and it is a pleasure to dine with them - white tablecloths, dessert and wine is a plus. It is a great relief to know that mum and dad are happy and so well looked after medically and socially. They now wish they had found The Orchards earlier.

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Joe6530
6 years ago
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Bullying and intimidation by the Director of the facility is a major issue, yet Baptcare, refuse to accept this. Their comment 'there is no way this is happening in any of our facilities'. So you make a formal complaint, go through the process with their 'supposed' independent mediator, and the result - who knows, you never get to find out. They refuse to release the findings, you get that in writing. So for all the effort you put in, nothing...
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Claudine8868
6 years ago
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Staff are always happy, friendly and bend over backwards to accommodate our and my mother's needs. Facility is amazing, so beautiful. Food is fantastic and atmosphere feels like a resort. Downside too many staff changes and messages not past on and lost clothes due to labels being lost in the wash. Still wish I could live there!!!

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Germaine7412
6 years ago
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My family is so thrilled with the level of care and the quality of the services at The Orchards. The staff are so warm and friendly as well as professional. They are always willing to assist in whatever way they can. The residents are treated as adults and with respect. The food is delicious and I have taken a few meals with my Mum so I can speak first-hand. The rooms and open spaces are like being in a lovely hotel. I can't tell you the relief f...
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Carlotta1878
6 years ago
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It s a lovely place.

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