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Baptcare Westhaven Community

3.8 5 Reviews | Write a Review

Operator

Operator Average Quality
(28 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

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  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
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Review Baptcare Westhaven Community
5 reviews sorted by Date Rating Type
Stevie7230 Apr 15, 2016

Excellent facility overall very good.

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Wellington5274 Oct 06, 2015

The personal care my mother recieved is good but when it comes to the food she lives on biscuits and cheese because the food they serve is not up to standard and if poor quality. Several complaints have been submitted but nothing has changed.

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Baby751 Sep 25, 2015

Could have taken my concerns more seriously in regards to my mothers wellbeing ,place was clean activities were good ,but i would think again before placing anyone else there.

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wbjones Jun 14, 2015

Excellent care and support for the residents. Cannot fault the facility and staff.

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jonesway May 21, 2015

They cared for my grandmother until her passing at the age of 105. highly recommend this facility to others. Cannottt fault their care and compassion.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Baptcare Westhaven Community

Our residents, families and visitors comment on the warm and welcoming environment at Baptcare Westhaven Community.We provide modern, purpose-built aged care accommodation set amongst landscaped garden surrounds. Shared areas are bright and enjoyable with floor to ceiling windows capturing garden and city views. These and our leafy courtyard gardens provide a choice of lovely spots to spend time with family and visitors.Our qualified and experienced staff provide quality nursing-led care for 127 residents 24 hours a day. We provide ageing in place – where changing care needs are catered for. This ranges from lower level care through to more complex requirements including attentive and sensitive dementia and palliative care.To help you and your family feel comfortable we take special care to reflect different cultural backgrounds into our care and environment. An example of this commitment is our award winning Lotus Area, catering for residents from South East Asian backgrounds.

Available Rooms

Room Name

Huon Room

Type

Single room + ensuite

Occupancy

1

No of rooms

36

Room size (sqm)

Approx. 18.3 m2

Room Description

Huon rooms have a balcony or a preferred outlook with an eastern or northern aspect many with a garden view.
Rooms are very comfortable and in excellent condition with premium quality fixtures and fittings.
Rooms have private ensuites and include lockable storage.
They have large windows providing lots of natural light built in robe with lockable area for valuables as well as a lockable bedside drawer and bathroom cabinet.
The Westhaven building is well designed and the building is in very good general condition. The facility is set within lovely established gardens.

Common Areas Description

To be provided

Room Name

Wattle Room

Type

Single room + ensuite

Occupancy

1

No of rooms

91

Room size (sqm)

Approx. 18.5 m'

Room Description

Rooms are very comfortable and in excellent condition with premium quality fixtures and fittings.
Rooms have private ensuites and include lockable storage.
They have large windows providing lots of natural light built in robe with lockable area for valuables as well as a lockable bedside drawer and bathroom cabinet.
The Westhaven building is well designed and the building is in very good general condition. The facility is set within lovely established gardens.

Common Areas Description

To be provided

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