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Baptistcare Bethel

4.2 5 Reviews | Write a Review


Operator Average Quality
(13 Reviews)

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Review Baptistcare Bethel
5 reviews sorted by Date Rating Type
Carolyn8294 Mar 15, 2016

Lovely rooms and surroundings though the gardens could have a bit more attention to them. Decor inside has been ungraded which is lovely

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Faye3678 Jan 13, 2016

We felt that the care of our mother/mother in law was adequate( the carers were wonderful) until she had a fall and broke her hip. It was the lack of communication with the highly qualified staff that disturbed us. We found them hard to understand but most of all felt the facility did not cater for terminally ill patients. She had a very painful and disturbing last week of her life. They were simply not qualified to look after the dying. We left her for an hour and a half so that we could get ourselves something to eat and on our return all staff except one were at a meeting in another part of the building. We found her thrashing about in pain and calling out for help. I asked the carer if morphine had been administered to our poor Mum, her reply was everyone was at the meeting. We demanded someone come immediately but after 20 minutes of watching her suffer we could stand it no longer-only after an emotional outburst by us did she get the attention she needed. Also to make matters worse workman had been instructed to replace a brick path right outside her bedroom window and the noise was unbearable. She became very distressed so we asked if she could be moved/ that happened the next day, the day our beautiful mother whom we loved and watched suffer passes away. I could keep going but I think that I have given you an idea of what she put up with. The problem was the hospital wouldn't keep her and palliative care was full. It was a very stressful and painful last 3 weeks of her life.

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Carole Martin Jan 11, 2016

I have just transferred my Beautiful Mum Doreen 76yrs old from a facility she has been in for over 2 yrs... The transition was hard, because she was living 5 hrs away from me, the journey took its toll on me, but now she's just around the corner

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Rose1484 Jul 13, 2015

Most staff are very caring and dedicated and go the extra mile to make the elderly feel loved. I have become a paraplegic recently and its difficult to get into seeing mum:until I get my hand controlled car as mum is 55km from where I live in another town. Unfortunately, for 'some'reason not too many of family visit. how can this be improved? Providing more family days with afternoon tea and scones, perhaps a roster could be developed with the relatives. Maybe with a garden that kids that can play in as the oldies love watching children. Maybe bringing in dogs once or twice a week. More volunteers etc. I do feel the quality of the food could definately improve.

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Osvaldo5697 Jun 25, 2015

my dad is in care and although the staff are very caring there is just not enough of them, life for dad is sitting on his own, very alone for most of the day, I think there needs to be more people looking after their mental well-being not just the physical side of the care. more money is needed urgently

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Baptistcare Bethel

For more than 40 years, Baptistcare have helped to transform and enrich the lives of the people we support and care for. We understand the move into residential aged care is a major step for you and your family. At Baptistcare, you will be warmly welcomed and given every assistance to help you settle into your new home. You can be assured of receiving quality care and tailored services to meet your needs at Bethel. Accommodation comprises of 85 single rooms with en-suites and respite rooms available on request. As well as aged care, Baptistcare provides other support in the community, including mental health services and helping people with disabilities. By choosing to live at Bethel, you will have access to our wider network of professionals if you ever need further support. For more information, please view our brochures, visit our web-site or contact our friendly customer service team on 1300 660 640.

Available Rooms

Room Name



Single room + ensuite



No of rooms


Room size (sqm)


Room Description

Bethel has 85 single rooms with private ensuites including 20 dementia specific rooms. All the rooms are in very good condition with excellent paint work and quality floor coverings. There are some interconnecting rooms subject to availability and respite rooms are available on request. Rooms are furnished with the essentials but you are welcome to personalise your room to make you feel at home. We encourage you to bring in some of your favourite things such as your paintings pictures and other favourite items that will make your room feel homely. Each room features
- Ensuite bathroom
- Adjustable bed
- TV sockets
- Windows fitted with flyscreens
- Some rooms have doors leading to garden
- Curtains for maximum privacy
- Built-in robes
- Lockable drawer
- Chair
- Over bed table
- High views over Albany district from some of the rooms

Common Areas Description

Bethel is located in the picturesque town of Albany in WAs Great Southern region. Built into the side of a hill the facility offers spectacular views over the town. You can choose from several different garden areas to relax in plus theres a BBQ area which visiting friends and family are welcome to use. We feature a number of common areas including a large function room complete with a pool table and other areas including a sun room that also offers great views. The central common area is an ideal setting where residents can enjoy their meals with family on special occasions. The four levels of the building are all accommodated under one roof and accessible by lifts and stairs. Each room has close proximity to
- Lifts and stairs
- Home-like kitchens
- Separate dining areas with all meals prepared onsite
- Separate lounge rooms
- Central dining area extends into conservatory dining with stunning views
- Large function room with pool table and scenic views
- Large outside BBQ area
- Lovely manicured gardens with seated areas
- Prayermediation room
- Hairdressing salon
- Onsite chapel and chaplain

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