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4.25 8 Reviews | Write a Review

Operator Average Quality
(144 Reviews)

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Review Bayview
8 reviews sorted by Date Rating Type
Wilford3066 Oct 01, 2018

Paid for additional service and received nothing additional. Was offered a tablet/ipad for an elderly gentleman with dementia. My family member was found wandering in car park unattended. Investigated but dismissed. Extremely poor first respite attendance. Will not attend again.

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Jewell9265 Sep 29, 2018

Overall, the staff are extremely good, caring and efficient. The food is bland and there are not many food choices/alternatives. The main problem here is that there is no overall health plan or structure with clear lines of information and responsibility. There is only one registered nurse for a large facility, and it is difficult to get dialogue between family, doctor and facility.

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Susan7646 Sep 27, 2018

The care is limited and the activities too repetitive and boring

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Lonie8599 Aug 01, 2017

The building is full of light, and there is a good atmosphere. The staff are generally excellent and very attentive to the needs of the people in their care. The only problem as I see it is that the gardens are not very well thought out or planted, and there could be extra stimulation for people if they were and if there were some birds, maybe chickens. Also, the TV is constantly on in the only sitting room my mother can use.

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Christop2482 Jul 31, 2017

This was the second aged care facility we chose for our mother after a depressing experience with another facility. Absolutely the best thing we could have done. Such a bright and friendly atmosphere and staff who actually know the residents and obviously enjoy their work. so many activities that we have to plan our visits around them. So much happier with Mum's new home and, most importantly, so is she.

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Crystal1858 Feb 14, 2016

My mother has been there for about four years.I can't fault any of the staff,they are all friendly and helpful.I can go in any time,mum is always clean and tidy.The food is great and the place is beautiful and clean.Mum went into pallative care,and i thought she wouldn't last long,but now she has come out of that for a year.She is walking around with a walker and feeding herself,thanks to the amazing staff.I am so thankful i found this place.Karen Wilson

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Gail Garrard May 28, 2015

My mother in law was looked after even if they didn't know we were coming. We could pop in any time of the day or night to find her hair done, her nails done. Dressed fed and clean

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stephy_063 Jun 11, 2014

I was so impressed with this place.. my Nan stayed a few years ago when she was getting a lot worse with her drinking and the dementia was getting harder to handle. My pop was her full tim care before that but he wasn't professionally trained. I could not believe the amazing job they did with her, she actually managed to get a lot better and come back home with pop after about a year and has been living a good life with her family.. we know it won't last forever but it's like they gave us more time with her :) Cannot thank them enough!

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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