It is the standard of staff care and thought that has just stood out. My relative was not so old when he entered Lovell House but he has particular health problems that meant he would increasingly need more and more care and assistance and over the last year or so he has become 'high care'. I get quite emotional when I see how much effort, thought and care he is given. I'm delighted and impressed.... and I enjoy the staff myself when I visit! My ...

I have recently placed my elderly relative in a care facility following a series of medical issues that resulted in her loss of function and being unable to return home. She is 92, has lived independently since her early teen years and has no consistent family contact other than myself. She has evolving dementia, is legally blind and frail but independently mobile. My requirement was to find a care facility that felt like home with good staff c...