Very caring, home from home feeling. Pleasure to visit. Lovely little cafe for visitors and residents.Just the right size not too big.
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Amalia5950
5 years ago
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This facility has extremely poor management and is grossly understaffed with poorly trained carers.
Carers themself were nice people but they were not trained in dementia care and our dad suffered terribly at the hands of carers. Falling out of bed many times, cracked ribs. Refused to follow medical directives from his many hospital visits. Over medication and unnecessary sedation issues. Wounds left untreated and infected. Rare untimely comm...
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Hortense5585
6 years ago
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Our family felt very safe and reassured when leaving our mother to the care of staff at Bethsalem Care. In the end it felt like they were our second family as they supported us through mums palliative care arrangements and needs. I can’t say enough good things about this place and the staff there, from Lisa at the front desk all the way up through to management. The carers and nurses there are second to none.
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Natalia1240
6 years ago
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My experiences were very poor with poorly educated carers assigned to my dad who had multiple health issues including dementia. Carers not trained in dementia care, carers with English as a second language so dementia patients can’t understand them. Carers often nice people but poorly trained and understaffed. Staff too afraid of management to suggest changes. Management approach to aged care very outdated and...
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Giles3379
8 years ago
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As the daughter of a resident in Aged Care for 5 years I have been extremely impressed
Room Name Sapphire (Secure Dementia / Memory Unit) House
Type Single room + ensuite
Occupancy 1
No of rooms 20
Room Size (sqm) 23 m2
Room Description
All rooms are purpose built and designed for single occupancy with personal ensuite with large windows providing natural lighting and delightful views either into manicured internal courtyards or to the extinsive grounds and gardens that surround the home.
Most rooms are carpeted and tastefully decorated. Resident's personal furniture is encouraged to create a personalised home like setting familiar to the resident.
Common Areas Description
Sapphire house has a designated lounge / activities area adjacent to a large dining area and associated kitchen area.
A quiet room or sun room is provided in each house to allow quiet space for family gatherings or special activities.
Our home also boasts a delightful Cafe area where meals and drinks are served for residents, families and visitors.
The Main Hall adjacent to the Cafe is the hub for many activities and events, and is equipped with modern audio-visual equipment.
The Resident Library has a wide array of books and literature and is a quiet place with full height windows facing into the Sails Courtyard. The library is also equipped with a Broadband for Seniors computer with internet access, as well as other computers for resident's and relative's use.
All shared open spaces are furnished and decorated tastefully and provide a purpose built secure home-like environment.
Room Name Emerald, Amethyst and Ruby House
Type Single room + ensuite
Occupancy 1
No of rooms 70
Room Size (sqm) 23 m2
Room Description
All rooms are purpose built and designed for single occupancy with personal ensuite with large windows providing natural lighting and delightful views either into manicured internal courtyards or to the extensive grounds and gardens that surround the home.
Most rooms are carpeted and tastefully decorated. Resident's personal furniture is encouraged to create a personalised home like setting familiar to the resident.
All rooms are refurbished as needed prior to new admissions and are therefore maintained in an "as-new" condition.
Common Areas Description
Each house has a designated lounge area adjacent to a large dining area and associated kitchen area. Resident's independence is encouraged by the use of the kitchen facility.
A quiet room or sun room is provided in each house to allow quiet space for family gatherings or special activities.
Our home also boasts a delightful Cafe area where meals and drinks are served for residents, families and visitors.
The Main Hall adjacent to the Cafe is the hub for many activities and events, and is equipped with modern audio-visual equipment.
The Resident Library has a wide array of books and literature and is a quiet place with full height windows facing into the Sails Courtyard. The library is also equipped with a Broadband for Seniors computer with internet access, as well as other computers for resident's use.
All shared open spaces are furnished and decorated tastefully and provide a purpose built secure home-like environment.