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83 Muir St, Labrador QLD 4215
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Operator Average Quality
(63 Reviews)
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Blue Care Labrador Aged Care Facility 1800 838 929
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Overall very good except for the food. Some good meals but some terrible tasteless food.
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Labrador Gardens (Blue Care - Gold Coast) suffers from appalling Management, inadequate staffing, cavalier attention to detail
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I am currently waiting for a vacancy at Blue Care Gold Coast QLD because I know of two friends who have placed their parents there
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Lovely staff and modern building. However: not enough staff to do the job as promised. During change of shift and when serving lunches there are no staff to take wheelchair bound residents to the toilet - so they are left with lack of dignity and lack of hygiene for 2 periods of 45 minutes daily. It is pitiful. A large cancer grew on my Mother's shoulder but staff did not mention this and my daughter discovered it to her horror. Also my Mother's finger developed a fungal condition which grew into a long deformed nail. Plus, my Mother fell over, broke her hip and has been strapped into wheelchair ever since, with no physio apart from what I bring in and pay for. Management personnel are condescending and callous. It has been a highly stressful, ongoing mission to ensure enough staff to provide personal dignity to the residents. This is meant to be run by the Uniting Church but management are far from charitable.
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5
The kindness and care my mother received was wonderful, she was well looked after. All the staff were helpful and kind. Not only to her but our whole family. I can't thank them enough. Sandra
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2
Best care ever. Beautiful facility, Hairdresser, Café and Library. A happy place.
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There needs to be an urgent review of pay for staff of nursing homes. If there was better pay it would attract more people willing to enter into this high demand area. It is a difficult and exacting area and needs to be suitably recompensed. The older residents that have dementia or are bedridden are "parked" in front of television and subjected to inappropriate content due to lack of interest or time on the part of the staff.
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