The staff were wonderful. The facilities were great and there were plenty of activities to occupy residents.

If you don’t really care about your loved one, then this is the place to put them, as there isn’t any real care here…. Staff shortages and inexperienced staff causes family too much stress. For 3 years, we constantly complained to management about the issues, from mum being given inappropriate food, never having her teeth cleaned, not washed properly causing rashes. Don’t get me started on the number of falls, broken collar bone and f...

As my father William spends this important time of his life in care at Box Hill Blue Cross it is comforting to know that his is with such a caring responsible and well managed residential care like Blue Cross Box Hill. We have found the staff so friendly and professional in taking care of our father and look forward to him spending the years ahead in their care.

We are happy.