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BlueCross Western Gardens

3.83 6 Reviews | Write a Review

Operator Average Quality
(88 Reviews)

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Review BlueCross Western Gardens
6 reviews sorted by Date Rating Type
Guido7033 Sep 27, 2018

Understaffing is always an issue as is security to residents once put in their rooms at night as no staff is around to check on high care residents who can't call for help.

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Mavis898 Sep 25, 2018

No real complaints after what I've seen on tv but you must keep an eye on your medication bill in case you get cheated

Was this review helpful?  1

Alexis7989 Aug 03, 2018

Shortage of qualified staff is a big deal. The few there are run off their feet. The young careers really have no experience in looking after very old or very high care residents. They try their best but many residents go without eating as there is not enough time for the staff to take in feeding them slowly.

Was this review helpful?  5

wags57 Apr 15, 2015

it was a great facility with great staff but management have made it really bad

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Ebony1766 Oct 24, 2014

They looked after my grandmother excellently and she was very happy there.

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Glennie2399 Aug 08, 2014

My mother has been at this 'aged care' for nearly 2 years and I have not had a problem.....considering the fact that mum does not speak English and has dementia this is just so positive.

Was this review helpful?  1

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About BlueCross Western Gardens

The western suburbs are full of culture and diversity and Western Gardens in Sunshine is a wonderful example of how to encapsulate these values and provide excellent aged care services for each individual. Your care is our priority, delivered in a safe, welcoming community. Western Gardens provides 90 places for people with high and low care needs. An active lifestyle awaits you at Western Gardens, in a friendly environment that fosters independence and engagement. With excellent presentation and service, this spacious, bright and modern facility is fitted throughout with quality décor, furniture and fittings. Residents are also encouraged to spend some time relaxing or socialising in one of many beautiful garden areas.Our Lifestyle Program offers a wide variety of group and individual activities. Residents also have access to hairdressing, podiatry and physiotherapy services on site.

Available Rooms

Room Name



Single room + ensuite



No of rooms


Room size (sqm)

14.2-20.5 m2

Room Description

Superior rooms at Western Gardens may have views of garden walkways or courtyards. They also provide all the amenities and furnishings of a Standard room.

Common Areas Description

BlueCross Western Gardens boasts 90 good-sized rooms several common lounges sitting areas and dining rooms self-service kitchenettes a library central climate control three large courtyards and perimeter garden and an extensive car park.
The Rose Bowl Lounge is a hive for activities such as craftwork and bingo and its gas log fireplace infuses the room with a cosy feel. The nearby Daffodil Lounge is a bright space for settling with the days papers or a crossword after breakfast while the Lavender Lounge is where you can watch your favourite DVD movies or video games.
The Tulip Lounge near the high care wing is a welcoming area with a flat screen television comfortable seating and a soothing tropical fish aquarium. The room flows out to a large and secure courtyard with manicured garden beds and benches for sitting.
A variety of quiet more intimate sitting areas and outdoor patios are dotted around the residence while the generous dining room with its pendant lights and frosted glass feature walls is a friendly space to enjoy meals.
Outdoors youll enjoy relaxing in our landscaped courtyards with garden features and leafy trees and green thumbs will relish our vertical herb gardens and vegetable beds.

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