My husband was a resident of Brightwater in Huntingdale for three years. He suffered from advanced dementia and passed away in May this year. His treatment at Brightwater was amazing and I cant speak highly enough of the wonder staff that attended him. At times he was very difficult to manage and I have every admiration for them. They were very patient, caring and professional at all times. I am very grateful that he was given a place there and will never forget what they all did for him.

1. Ratio carer to resident This needs to be addressed at a legal level as in Child Day Care, Education, Community groups - Scouts Girl Guides With no official ratio of carer to resident/resident's infirmity, the carers have no support to do their jobs with maximum efficiency. Not just medical and allied health carers, but the grass roots carers with the day to day presence. The level of care be it low, medium or high needs to have staff ratio...

The staff are very friendly and kind to my mother. The food is excellent. I am always kept informed , if there are any issues with my mum.

Our mother has recently turned 100 yrs. Brightwater gave her a wonderful celebration inviting local dignitaries and putting on a delightful program Mum is very happy there and well cared for. Her room is perfect for her as she can socalise easily with all The staff could not be more helpful

Care management run the facility very well, and I am very happy to have my mother in this facility. Although it is very difficult when many of the cares speak very poor English, that even I struggle to understand. But the care provided is really good, and the centre honestly tries to provide the best care possible.