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Brightwater Kingsley

3.75 4 Reviews | Write a Review

Operator Average Quality
(118 Reviews)

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Review Brightwater Kingsley
4 reviews sorted by Date Rating Type
Eladio6062 Sep 09, 2019

My mum has been in Brightwater, Kingsley for 3 weeks ad all of the staff have made her feel very comfortable. A big thanks to all.

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Kylee8120 May 02, 2019

This is for Brightwater TRANSITIONAL CARE in Kingsley WA. My mother was in there early 2017 after suffering a stroke. Within the first week of being there my mother was fed fish despite this facility being well informed that she was highly allergic to fish. She was very ill and taken to hospital for 24 hours. An already ill elderly lady was made even sicker by pure negligence. THEN a couple of weeks later my mum suffered a 2nd stroke there and they didn't even notice, as soon as l walked in l could see there was something wrong with her and they assured me she was just sleepy. I insisted a nurse be sent, much to the carers amusement as they clearly thought l was over reacting. An ambulance was called and scans showed that my mother had indeed suffered a major stroke. The careworkers didn't notice the classic signs of stroke and had l not turned up, how much longer would she have suffered for? More training is needed. I'm sure most of those careworkers didnt even have there Cert lll in individual Support. Some just wanted to stand around chatting rather than answering call bells. I was not impressed with this facility.

Was this review helpful?  5

Van2060 Aug 01, 2017

brightwater kingsley and madeley were both exceptional because of competent and caring staff.

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IanHiggins Sep 29, 2015

Couldn't fault the wonderful staff, facilities, care, attention to our concerns, medical assistance, everything was huge help to ease our worries of having our beautiful mother in care.

Was this review helpful?  10

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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