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55 Worendo St, Southport QLD 4215
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Operator
Operator Average Quality
(214 Reviews)
Room Vacancies:
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Resident or Service User Review
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- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
Broadwater Grove Care Community (07) 5571 0622
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Good care with respect for the residents.
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I've never seen a aged care facility and it's staff be to neglectful. New incontinent residents being left for periods longer than 24 hours, poor bathing/hygiene practices resulting in health complications, non-existand toileting schedule, emotions and well being of residents ignored, students left to assist with all adls unsupervised, the list goes on in detail of the improper procedures this facility practices.
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1
The building was older but the quality of care was excellent. Dad was well cared for and entertained whilst there.Meals were nutritious and well balanced and presented Family involvement was a priority and we were always well informed of Dads needs and condition. As Dad deteriorated the staff were compassionate and understanding with him and the family's needs and they insured we spent as much time with him as we needed when he passed.
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