Sign In
Validation
Confirmation
Confirmation
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

Bupa Campbelltown

2.67 3 Reviews | Write a Review

Operator Average Quality
(266 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Enquiry
Like to book a tour?
Tour Booking
Review Bupa Campbelltown
3 reviews sorted by Date Rating Type
Lori7530 Jun 24, 2017

Never, ever consider this facility, have endured 12mnths of hell, care is poor, husband not showered for over 3 weeks, money stolen from him, meals extremely poor quality, fried fritz considered a main meat, copious quantities of rice and pasta which is not culturally acceptable for an aged person who has never eaten these dishes, activities are bingo and amateur concerts that are woeful, any complaints are met with hostility, faeces in bedroom not removed for 5 days, people toileted in full public view, medications up to 2 hours late, poor to nil maintenance on building, laundry operated by untrained staff leading to lost and wrecked clothing, NO fresh fruit, this is provided to the facility but eaten by the staff, after complaining about the quality of the food I have been banned from the dining room of the facility, I believe this is because I witnessed residents not being fed, no choice provided, bland food that my husband with dementia described as slop, every complaint is turned back on complainant, no responsibility is taken by management and carers are simply there to fulfill the requirements of their visas before getting citizenship, most are exhausted due to other jobs and study, I would never recommend this facility ever. A lot of change needs to happen.

Was this review helpful?  1

Anonymous7206 Sep 28, 2016

Some areas of the home are older however well maintained, currently renovating with minimal inconvenience, Doctor on site, most of the carers are wonderful and management seem to react quickly to any issues, food is of exceptional quality and chef and kitchen staff go beyond to ensure food is suitable for everyone, good choices for residents, My husband had been in another care home previously and it was appalling, this one is wonderful and I would not hesitate if my family ever needed to place me in care to come to this home. Mostly private rooms, a few companion rooms that are occupied by husbands and wives. Really cannot recommend highly enough.

Was this review helpful?  

Domenico5015 Apr 19, 2016

Wecome not thoruogh lacking info very rushed room too small not enough powerpoints window broken and probably still not fixed

Was this review helpful?  

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Bupa Campbelltown

Bupa Campbelltown is located close to the Adelaide foothills and is surrounded by colourful gardens. The facility provides accommodation in the form of independent living units, rental units, low and high care. Bupa Campbelltown enjoys a relaxed environment where residents take part in a wide variety of lifestyle and leisure activities including outings, bingo, happy hour, craft, men's group and cooking. The residents have a great deal of input in to the activities program and it is altered on an ongoing basis to reflect their preferences.The facility has an holistic care approach and recognises and addresses the cultural and spiritual diversity of the residents. Culturally specific food days are regularly celebrated and alternative therapies such as massage and beauty treatments are also enjoyed.

Available Rooms

Room Name

Grand Classic

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

12

Room size (sqm)

13.72

Room Description

Make yourself at home in this well-appointed 14 sqm private room which is conveniently located near a common bathroom. The room has doors leading onto an outdoor space and quality furnishings including an adjustable bed over-the-bed table a wardrobe and drawers for storage and soft furnishings like curtains and bedding. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

When you enter our home you will find a range of communal areas and activity rooms complete with tasteful decorations to create warm and welcoming spaces. Our dining room has large windows to bring in plenty of natural light while our cosy living room is ideal for a quiet space to relax in or catch up with family and friends.

Outdoors our home is surrounded by landscaped gardens flowering trees and shrubs. We have a covered courtyard with table and chairs that is a pleasant spot for entertaining and a BBQ area for your enjoyment

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

23

Room size (sqm)

16.65

Room Description

Welcoming and comfortable this is a spacious 17 sqm private ensuite room. The room has doors leading onto an outdoor space where you can sit and relax or entertain guests. Quality room furnishings include an adjustable bed over-the-bed table a wardrobe and drawers for storage and soft furnishings like curtains and bedding. The bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

When you enter our home you will find a range of communal areas and activity rooms complete with tasteful decorations to create warm and welcoming spaces. Our dining room has large windows to bring in plenty of natural light while our cosy living room is ideal for a quiet space to relax in or catch up with family and friends.

Outdoors our home is surrounded by landscaped gardens flowering trees and shrubs. We have a covered courtyard with table and chairs that is a pleasant spot for entertaining and a BBQ area for your enjoyment.

Room Name

Companion

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

4

Room size (sqm)

23.64

Room Description

If you find comfort in the company of others this 24 sqm room shared with one other person is ideal. The room has doors leading onto an outdoor space and quality furnishings including an adjustable bed over-the-bed table a wardrobe and drawers for storage and soft furnishings like curtains and bedding. The shared ensuite bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

Public transport is also accessible with bus services close by. Our home has onsite parking making it easy and convenient for your family and friends to visit.

When you enter our home you will find a range of communal areas and activity rooms complete with tasteful decorations to create warm and welcoming spaces. Our dining room has large windows to bring in plenty of natural light while our cosy living room is ideal for a quiet space to relax in or catch up with family and friends.

Outdoors our home is surrounded by landscaped gardens flowering trees and shrubs. We have a covered courtyard with table and chairs that is a pleasant spot for entertaining and a BBQ area for your enjoyment.

Room Name

Classic

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

16

Room size (sqm)

11.92

Room Description

Warm and welcoming this 12 sqm private room is conveniently located near a common bathroom. It features quality furnishings including an adjustable bed over-the-bed table a wardrobe and drawers for storage and soft furnishings like curtains and bedding. Residential amenities include an easy-to-use 24 hour nurse call system

Common Areas Description

When you enter our home you will find a range of communal areas and activity rooms complete with tasteful decorations to create warm and welcoming spaces. Our dining room has large windows to bring in plenty of natural light while our cosy living room is ideal for a quiet space to relax in or catch up with family and friends.

Outdoors our home is surrounded by landscaped gardens flowering trees and shrubs. We have a covered courtyard with table and chairs that is a pleasant spot for entertaining and a BBQ area for your enjoyment.

Aged Care Directory
My Account