Bupa Croydon

Patients who are bedridden and cannot feed themselves I have known to go without water for hours. Also, the worst being when I called a nurse to tell her the woman next to my mum was breathing rapidly. The Head nurse at the time responded “ That’s how obese people breath” the next morning she was taken to hospital and died a week later!! Disgusting

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i regret admiting my mother to this places the GM has a no care altitude to both staff and residents and relative's

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I have found care to be very good in relation to pressure care, personal care, environment and contact with family members

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My Mum has lewy body dementia and has been care for by the wonderful Staff at Bupa Croydon for 18 months now. She is detiorating quickly but they never fail to treat her with great respect and most importantly with dignity. The food is fabulous and the surroundings are bright cheerful and CLEAN. Although that is very important, it is the personal care that matters to us. Thanks so much Bupa your care of my precious Mum it is greatly appreciated

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in most areas of caring very well but as for putting some of the patients who don`t suffer dementia or even any illness apart from the odd upset stomach aswell as being blind he still showers himself and dresses himself. i think when there are residents like that take them out and put them in the area where at least they can have some sort of decent conversation with the other residents.there is the top residency where most of the residents are in the low to middle rang of care which is where they should be there are to many elderly people that are just left to rot so they go down hill.

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Very special care

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My grandmother is in an aged care facility. The staff are so caring and friendly the facility is homely snd they go out of their way to make each day enjoyable for the residents.

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