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Bupa Greenacre

2.8 5 Reviews | Write a Review

Operator Average Quality
(257 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review Bupa Greenacre
5 reviews sorted by Date Rating Type
Domenico6568 Nov 21, 2016

Staff were kind and helpful, especiall the care manager, but my dad seemed a little neglected. He did not get involved in any of the activities as they didn't interest him and it didn't appear that he did the morning exercises which he really needed to do. He didn't want someone to shower him and as he was left to do it himself, it just didn't happen everyday. At any rate, he seemed fairly content and in good spirits whenever I visited.

Was this review helpful?  1

Stone2343 Dec 29, 2015

needs to be more better poor quality

Was this review helpful?  2

Milford5158 Oct 12, 2015

wonderful looking after

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Samir6920 Aug 15, 2015

Bupa Greenacre was recommended to us by a family member so we arranged for three weeks of respite for our dear aged person to evaluate the facility. We had a wonderful meeting with two representatives who more than adequately answered all of our questions. We felt good about this place and expected to extend the stay 'permanent' status. Using the Ratings headings: Building - clean, bright, secure Quality of staff and care - lovely people ... but grossly inadequate numbers for the care required by the patients. Our aged person has advanced dementia and requires assistance with all movement and activity. On six separate occasions, a visit to the toilet was required so we pressed the 'call' button. On each occasion, we waited 10 to 15 minutes for staff to attend before going out to find someone. On each occasion, staff were found to be busy assisting other patients. Meal time revealed similar under-staffing with meals being placed in from of patients and two-three staff feeding those who could not feed themselves. Our aged person was attended to by staff a couple of times (when we arrived during lunch) but there were a few days where we arrived at the end of lunch and the meal was untouched. At 3:00pm one day, teeth were still in the container where they were placed the previous night. LOVELY STAFF BUT NOWHERE NEAR ENOUGH OF THEM FOR THE TASK. Quality of food - it looked and smelt very good. Quality of lifestyle

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Elza2597 Jun 03, 2015

Not enough time taken to familiarize new staff (casual staff) with patients needs. If a family member is not around to keep an eye on things then problems arise. eg type of food given

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Bupa Greenacre

Welcome to Greenacre. Our delightful care home is set south west of Sydney. You'll be connected to the local community with neighbouring schools, parks and a shopping centre nearby. If you love the great outdoors, then you'll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ, which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment. Meanwhile, indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations, artwork and large windows to bring in plenty of natural light.For more information, please visit our website www.bupa.com.au/aged-care/bupa-greenacre

Available Rooms

Room Name

Private

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

11

Room size (sqm)

8.96

Room Description

Welcoming and comfortable this 9 sqm private room is conveniently located near a common bathroom. Quality furnishings include an adjustable bed chair an over the bed table storage of a wardrobe and drawers and soft furnishings like curtains and bedding. The bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

If you love the great outdoors then youll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment.

Meanwhile indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations artwork and large windows to bring in plenty of natural light.

Room Name

Companion

Type

Shared room + ensuite

Occupancy

2

No of rooms

22

Room size (sqm)

13.68

Room Description

This comfortable and spacious 14 sqm room is shared with one other person and has an ensuite bathroom. The room has quality furnishings including an adjustable bed chair an over-the-bed table storage of a wardrobe and drawers and soft furnishings like curtains and bedding. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

If you love the great outdoors then youll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment.

Meanwhile indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations artwork and large windows to bring in plenty of natural light.

Room Name

Shared

Type

Shared room + no bathroom or ensuite

Occupancy

4

No of rooms

10

Room size (sqm)

22.78

Room Description

If you find comfort in the company of others then this 23 sqm room shared with two or three other people is ideal. Conveniently located near a common bathroom the room has quality furnishings including an adjustable bed arm chair an over-the-bed table storage of a wardrobe and drawers and soft furnishings like curtains and bedding. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

If you love the great outdoors then youll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment.

Meanwhile indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations artwork and large windows to bring in plenty of natural light.

Room Name

Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

49

Room size (sqm)

12.82

Room Description

Make yourself at home in this 13 sqm private room with ensuite bathroom. Quality furnishings include an adjustable bed chair an over-the-bed table storage of a wardrobe and drawers and soft furnishings like curtains and bedding. The bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

If you love the great outdoors then youll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment.

Meanwhile indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations artwork and large windows to bring in plenty of natural light.

Room Name

Classic Balcony

Type

Single room + ensuite

Occupancy

1

No of rooms

3

Room size (sqm)

14.45

Room Description

Bright and spacious this 14 sqm private room has an ensuite bathroom and doors opening onto a balcony. This room has quality furnishings including an adjustable bed chair an over-the-bed table storage of a wardrobe and drawers and soft furnishings like curtains and bedding. The bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

If you love the great outdoors then youll be comfortable at Bupa Greenacre. Our backyard has a courtyard area with BBQ which is an ideal place to catch up with family and friends. We also have a relaxing garden with a beautifully coloured mural wall for your enjoyment.

Meanwhile indoors we have a delightful range of communal areas and activity. Complete with tasteful decorations artwork and large windows to bring in plenty of natural light.

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