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Bupa Portland

3.33 3 Reviews | Write a Review

Operator Average Quality
(266 Reviews)

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Review Bupa Portland
3 reviews sorted by Date Rating Type
Javon4106 Nov 17, 2017

I have to say I'm super impressed,my mother has been in there for around five months and I've been in every day for a few hours.I've seen every aspect t of bupa Portland .It's spotlessly clean,the staff have made my father and I feel as welcome as my mother, which has been so important through this difficult transition. I thank you from the bottom of my heart. I think my only concern is a lack of backup staff when there are sick days.Coming from a hospitality background of 23 years I understand the difficult decision you have to make between coming into work and spreading a potential flu (could be fatal in aged care).right?..or do you stay home and put more pressure on your workmates?Which in turn could affect the high quality of carre. Just thought I would put it out there . Thank you again From the front desk to the cleaners your awesome👍✔✔✔✔✔😉

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Otho2451 Sep 24, 2017

poor quality of staff

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Anonymous1965 Aug 18, 2016

It took quite a while to get my late Fathers Care sorted as he went in fairly sudenly and looked quite well so did not immediately receive the leevel of care he required with Dementia. It was a struggle to have my requests listended to regarding his hearing aids and glasses. Dad had Dementia , Glaucoma and was deaf in both eras. he depended on lipreading to supplement his hearing. I finally made up signs requesting that his Hearing Aids and glasses were put on/in each day and that he needed to have a shave everyday.I put the signs about his room and in the bathroom. this seemed to help. After speaking with friends it seems that the hearing aid issue is a problem in many care homes . Not having a hearing aid when needed affects quality of life and social interaction.. Why not have a symbol on the door of the client indication that they are deaf then perhaps the ever changing staff can be reminded to attend to that first thing. I was happy with how Dad was cared for in the last 2-3 months of his life but the level of training and the rotation of staff needs to be kept under regular observation and review - in my opinion. My dad passed away in March 2015 aged 95 and had been in care for 9 months

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Bupa Portland

Welcome to Bupa Portland. Built in 2011, our modern care home is set in a coastal town in southern Victoria. We have a delightful range of communal areas, dining and activity rooms for you to keep busy in or simply relax. These are designed with tasteful and warm decorations. Our large windows bring in plenty of natural light and are ideal to sit beside to admire the beautifully manicured gardens.Meanwhile, outdoors we're surrounded by landscaped gardens with non-slip paths for safe and easy access. Our shaded outdoor area is a great place to enjoy quality time with your friends and family. For more information, please visit our website www.bupa.com.au/aged-care/bupa-portland

Available Rooms

Room Name

Companion

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

2

Room size (sqm)

29.25

Room Description

If you find comfort in the company of others this 29 sqm room with ensuite shared with one other person is ideal. Quality furnishings include an adjustable bed arm chair an over-the-bed table ceiling fan a wardrobe and drawers for storage and soft furnishings including curtains and bedding. The room also has plenty of space that you can even bring your own small furnishings like a lounge chair or small table. Residential amenities include an easy-to-use 24 hours a day nurse call system.

Common Areas Description

To be provided

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

15.02

Room Description

If you enjoy being outdoors we hope you will feel at home in this bright and modern 15 sqm private room with ensuite which has easy outdoor access. High quality furnishings include an adjustable bed arm chair an over-the-bed table ceiling fan adequate storage of a wardrobe and drawers and soft furnishings including curtains and bedding. The bathroom consists of a toilet wash basin shower vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hours a day nurse call system.

Common Areas Description

We have a delightful range of communal areas dining and activity rooms for you to keep busy in or simply relax. These are designed with tasteful and warm decorations. Our large windows bring in plenty of natural light and are ideal to sit beside to admire the beautifully manicured gardens.

Meanwhile outdoors were surrounded by landscaped gardens with non-slip paths for safe and easy access. Our shaded outdoor area is a great place to enjoy quality time with your friends and family.

Room Name

Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

58

Room size (sqm)

14.23

Room Description

Modern and welcoming this 14 sqm private room has its own ensuite bathroom. It features quality furnishings including an adjustable bed arm chair an over-the-bed table ceiling fan a wardrobe and drawers for storage and soft furnishings including curtains and bedding. The bathroom consists of a toilet wash basin shower vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hours a day nurse call system.

Common Areas Description

We have a delightful range of communal areas dining and activity rooms for you to keep busy in or simply relax. These are designed with tasteful and warm decorations. Our large windows bring in plenty of natural light and are ideal to sit beside to admire the beautifully manicured gardens.

Meanwhile outdoors were surrounded by landscaped gardens with non-slip paths for safe and easy access. Our shaded outdoor area is a great place to enjoy quality time with your friends and family.

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

38

Room size (sqm)

14.23

Room Description

Make yourself comfortable in this 14 sqm private room with ensuite bathroom. This bright attractive room has plenty of natural light and beautiful garden views. High quality furnishings include an adjustable bed arm chair an over-the-bed table ceiling fan a wardrobe and drawers for storage. Soft furnishings include curtains and bedding. The bathroom consists of a toilet wash basin shower vanity cabinet and mirror. Residential amenities include an easy-to-use 24 hours a day nurse call system.

Common Areas Description

To be provided

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