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Bupa Waratah

3.2 5 Reviews | Write a Review

Operator Average Quality
(266 Reviews)

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Review Bupa Waratah
5 reviews sorted by Date Rating Type
Wanda Mcinnes-Fogg Sep 25, 2018

My dad was in a dementia ward. Bupa Waratah was where he was sent from a hospital. We were so fortunate! The care he received and the overall dedication of staff was exemplary. We were always made to feel welcome and it was obvious how much each patient was respected. Although my dad passed away we will always remember the comfort and care he received in his last days. I visited him daily and at different times and this never changed.

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Mathilde1638 Mar 17, 2016

Main problem is over medication by doctors, particularly of non verbal patients who can't complain if a medication is upsetting them.In my mind, this is a form of elder abuse. Doctors ignore requests from advocates who have enduring guardianship of patients

Was this review helpful?  1

Anonymous9403 Mar 15, 2016

It was 'the little things' which were missing. The centre prided itself on individual care, but several things showed that the quality of care was more generic. 1. Mum was called "Darling" rather than her name, which was on the door of her room. 2. All desserts were served with a blob of cream in the centre. When I asked why, I was told "Because everyone likes cream. " 3. Staff treated Mum as if she had dementia - she was simply quite deaf

Was this review helpful?  1

Hollis110 Jul 09, 2015

The facility is understaffed particularly on weekends and nights .The AIN staff work very hard for low wages. The facility is obviously profit driven and the cleaning staff are not given enough time to do a thorough job even though they try hard.

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Liz.... May 20, 2015

Minimal staff, sometimes detrimental to the clients.my mothers precious belongings were put in plastic bags, many broken, destroying cherished belongings after she passed. She would have been totally horrified.

Was this review helpful?  1

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Bupa Waratah

Welcome to Waratah. Our well-appointed care home is located in the quiet residential suburb of Waratah in Newcastle.Here at Bupa Waratah, we have a range of warm and welcoming spaces to relax and enjoy time with family and friends, including a dining room, lounge room, sitting room and private reflection room. All our rooms are tastefully decorated to create a homely atmosphere where we hope you will feel at home.Beautiful weather days are easy to enjoy in our outdoor garden areas complete with planter beds that are maintained by our passionate resident-gardening group. Bupa Waratah also features a small courtyard that is ideal for taking in some quiet respite or enjoying the company of friends and family.For more information, please visit our website www.bupa.com.au/aged-care/bupa-waratah

Available Rooms

Room Name

Companion

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

35

Room size (sqm)

17.27

Room Description

If you prefer the company of others this cosy 17 sqm room is perfect for you and one other. With quality furnishings including an adjustable bed chair an over-the-bed table and storage of a wardrobe and drawers you can feel right at home. Quality soft furnishings include curtains or blinds and bedding. The room has access to a shared or common bathroom that includes a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

Here at Bupa Waratah we have a range of warm and welcoming spaces to relax and enjoy time with family and friends including a dining room lounge room sitting room and private reflection room. All our rooms are tastefully decorated to create a homely atmosphere where we hope you will feel at home.

Beautiful weather days are easy to enjoy in our outdoor garden areas complete with planter beds that are maintained by our passionate resident-gardening group. Bupa Waratah also features a small courtyard that is ideal for taking in some quiet respite or enjoying the company of friends and family.

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

12

Room size (sqm)

10.45

Room Description

Our 10 sqm room makes it easy to relax and enjoy your own space with attractive views and access to a balcony or courtyard area. This room is fully furnished with a quality adjustable bed chair and an over-the-bed table. Storage of a wardrobe and drawers are also included for your convenience and soft furnishings consist of curtains and bedding. The ensuite bathroom consists of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

Here at Bupa Waratah we have a range of warm and welcoming spaces to relax and enjoy time with family and friends including a dining room lounge room sitting room and private reflection room. All our rooms are tastefully decorated to create a homely atmosphere where we hope you will feel at home.

Beautiful weather days are easy to enjoy in our outdoor garden areas complete with planter beds that are maintained by our passionate resident-gardening group. Bupa Waratah also features a small courtyard that is ideal for taking in some quiet respite or enjoying the company of friends and family.

Room Name

Classic Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

11.32

Room Description

This well-appointed 11 sqm room with private or shared ensuite is welcoming and bright with sizeable windows bringing in lots of natural light. Our private ensuite rooms feature quality furnishings of an adjustable bed chair an over-the-bed table and storage of a wardrobe and drawers. Quality soft furnishings include curtains and bedding. Ensuite and shared bathrooms consist of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

Here at Bupa Waratah we have a range of warm and welcoming spaces to relax and enjoy time with family and friends including a dining room lounge room sitting room and private reflection room. All our rooms are tastefully decorated to create a homely atmosphere where we hope you will feel at home.

Beautiful weather days are easy to enjoy in our outdoor garden areas complete with planter beds that are maintained by our passionate resident-gardening group. Bupa Waratah also features a small courtyard that is ideal for taking in some quiet respite or enjoying the company of friends and family.

Room Name

Classic

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

6

Room size (sqm)

11.28

Room Description

This comfortable 11 sqm room will give you all the privacy you need to help you feel at home. Our private classic rooms feature quality furnishings that include an adjustable bed chair an over-the-bed table and storage of a wardrobe and drawers. Quality soft furnishings include curtains and bedding. The room has access to a common bathroom consisting of a toilet wash basin shower and mirror. Residential amenities include an easy-to-use 24 hour nurse call system.

Common Areas Description

Here at Bupa Waratah we have a range of warm and welcoming spaces to relax and enjoy time with family and friends including a dining room lounge room sitting room and private reflection room. All our rooms are tastefully decorated to create a homely atmosphere where we hope you will feel at home.

Beautiful weather days are easy to enjoy in our outdoor garden areas complete with planter beds that are maintained by our passionate resident-gardening group. Bupa Waratah also features a small courtyard that is ideal for taking in some quiet respite or enjoying the company of friends and family.

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