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Casa Dàmore

3.17 6 Reviews | Write a Review

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(17 Reviews)

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Review Casa Dàmore

Casa Damore

All three levels at Casa Dámore have abundant indoor and outdoor spaces where your family and friends can comfortably visit. The sweeping balconies take in expansive views of the surrounding suburbs and green spaces.
Only four kilometres from the Brisbane CBD, Casa Dámore is close to sporting clubs, community groups, shops, restaurants and business services. Hospitals, medical centres and allied health care services are only minutes away. Public transport is also easily accessible.
You will find our experienced chefs preparing a delicious range of freshly cooked meal choices in our on-site kitchen. Our coffee shop is also open seven days a week and you can also visit the hairdressing and beauty salon throughout the week.
Casa D’amore is a non-smoking home.
6 reviews sorted by Date Rating Type
Emile3231 Apr 12, 2019

This Aged Care Facility is very good in all respects! When my wife had to go to hospital, after a 7 day stay I was informed by her doctor that she no longer could come home. I had to find a facility virtually immediately. Fortunately I had employed and paid for a aged care service provider that immediately found 4 vacancies of which Casa D'amore was one. I viewed the proposed room which had a good view and immediately choose this facility. I have found the management, clinical care coordinator, event coordinators, nurses, carers and cleaning staff of an exceptional quality and very friendly..

Was this review helpful?  3

Berniece8284 Sep 25, 2018

I only have a glowing report for Casa D'amore in Park Street, Coorparoo where my wife is a resident. Each review I rate at the highest service and quality.

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Vicky7091 Apr 26, 2018

My Aunt was accepted into the Casa D'Amore facility in December 2017. We had the opportunity to inspect and consider many other aged care facilities and this one stands head and shoulders above anything we have seen on the Southside of Brisbane. It is not your typical nursing home model. It is fully air-conditioned, modern appearance and design over 4 levels including basement car parking and has some great facilities in the hair salon and coffee shop and lots of break out areas to enjoy your time with your loved ones. The staff are very friendly, courteous and caring towards the residents and willing to work with each families' personal requests. The food offered each day is freshly prepared onsite by the kitchen staff and is of a very high standard that I would enjoy eating myself. Each of our family takes it in turn to visit my Aunt and when we go during lunch or dinner we like to feed her ourselves and the staff are always very accommodating and helpful. I have had a lot of experience over the years with other relatives in various nursing homes and whilst the care provided can never be the same to what you might receive at home, Case D'Amore certainly tries very hard to get it close. I can say on behalf of my Aunt who was always dead against going into one of these facilities that she is very comfortable there and has now changed her opinion. At a time when the standard of Aged Care has become a hot topic in society I can't think of any other nursing home that I would recommend more highly. Joseph

Was this review helpful?  4

Zena5880 Apr 10, 2018

My Mother lives here, the care staff are lovely but untrained and there are not enough staff overall. I think there's one nurse on at night for over 100 residents and that's on three levels! If Mum gets ill in the night I assume she won't survive becasue o-one will be there to help her. It's disgusting how they keep cutting staff to line their pockets.

Was this review helpful?  2

Nakia4663 Sep 13, 2017

Staff are unmanaged, reducing Nurses to two over a three storey building, usual nursing standard are graduates with no experience, or nurses who are only at the Enrolled Nurse or Assistant In Nursing not the fully qualified Registered Nurse. The only life style options are games and a couple of activities for those with no dementia, there are no specific dementia activities this is tantamount to TV. Overall the staff are do not take much interest in the residents. The property is run down although new and in need of paint touch ups plant watering and refurbishment of seating. Reasonably clean although most peoples wheelchairs and walkers are filthy. Staff turn over very high we go through new nurses every few months, this makes it impossible to provide a safe nursing for over 100 residents when they barely get to no what is normal for each resident to then know when a problem may arise. Stay away from Portofino they will cut staff there once they get their numbers up. The Vacenti are not able to provide quality lifestyle or safe care because they recruit badly, manage worse and always look to reduce costs though staffing, the staff are paid very badly hence the high turn over and lack of experienced staff.

Was this review helpful?  7

Wilson6951 Aug 14, 2015

Not a safe environment for elderly people, poor training of staff

Was this review helpful?  4

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Casa Dàmore

At Casa Dámore Apartments we recognise that while everyone ages people want to live a full & rewarding life. We focus on your 'wellness'. With us it's all about what you can do & we are here to support you to do it gracefully whilst maintaining your privacy, dignity, independence & self-worth. Casa dámore Apartments comprises of 105 high end beautifully appointed suites across 3 levels all with private ensuites. We have a coffee shop, gift shop, hairdressing & beauty salon. We are close to sporting clubs, community groups, cafés, shops, restaurants, business services, hospitals & medical centres. With our approach to 'Resident Focused Care' our 'Commitment' allows us to truly meet our residents' individual needs with respect, love, dignity & independence. Casa dámore Apartments is owned & operated by Qld Rehabilitation Services a family-owned organisation, operating since 1973. 'Our Home is Now Yours'.

Available Rooms

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

16

Room size (sqm)

18m2 to 22.5m2 excluding ensuite.

Room Description

These suites are all less than 15 months old making them in excellent condition
-All are beautifully appointed with high quality fittings and fixtures.
-All contain as a minimum quality bed suites with matching high back lounge chairs bedside tables and flat screen cable television.
-A well-appointed kitchenette with roomy drawer fridge and microwave.
-All are between 22.9m2 and 26.6 m2 in size and are the larger suites in the facility.
-All are private single suites.
-All have private ensuites.
-All have large built in wardrobes that match the furniture and fittings.
-All open directly to external balconies that form part of the strolling area.

Common Areas Description

The complex includes shared spaces such as a fully equipped bar lounge an alfresco caf an internet caf a hairdressing and beauty salon consulting rooms for doctors and allied health professionals and many lounge and sitting areas small and large.
Level 3 where the subject suites are located contains a total of 34 suites. These 34 suites are serviced by
-A well-appointed large communal dining room at approximately 97m2 containing a residents kitchen and 10 high quality 4 person dining suites
-A large communal television room at approximately 71m2 that opens onto the northern balcony on one site and is open to the dining area on the other side furnished with lounges matching the dining suites
-A library at approximately 4m2 that is open to the dining area
-A self-contained activities room at approximately 40m2 that opens onto the southern balcony and is able to be closed via internal doors
-A private activity room at approximately 23m2 that is able to be closed and used as a private dining room for residents and family friends
-2 private lounge rooms sitting areas at approximately 17m2 each that are self-contained on the eastern side of the building and open onto external balconies
-1 private internal lounge room sitting area at approximately 12m2 and
-1 wrap around communal balcony accessible from the building through the eastern lounges via the television room and via the southern activities room
-1 internal balcony accessible from the main dining area and
-1 balcony on the western side of the building that is accessible via two internal hallways one at each end.
All balconies apart from the western balcony are linked and form part of a strolling area for residents in much the same way as a cruise ship would have a strolling area on deck.

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

19m2 to 22.5m2 excluding ensuite.

Room Description

These suites were built in 2012 making them in excellent condition
-All are beautifully appointed with high quality fittings and fixtures.
-All contain as a minimum quality bed suites with matching high back lounge chairs bedside tables and flat screen cable television.
.-All are private single suites.
-All have private ensuites.
-All have large built in wardrobes that match the furniture and fittings.

Common Areas Description

The complex includes shared spaces such as a fully equipped bar lounge an alfresco caf an internet caf a hairdressing and beauty salon consulting rooms for doctors and allied health professionals and many lounge and sitting areas small and large.
Level 3 where the subject suites are located contains a total of 34 suites. These 34 suites are serviced by
-A well-appointed large communal dining room at approximately 97m2 containing a residents kitchen and 10 high quality 4 person dining suites
-A large communal television room at approximately 71m2 that opens onto the northern balcony on one site and is open to the dining area on the other side furnished with lounges matching the dining suites
-A library at approximately 4m2 that is open to the dining area
-A self-contained activities room at approximately 40m2 that opens onto the southern balcony and is able to be closed via internal doors
-A private activity room at approximately 23m2 that is able to be closed and used as a private dining room for residents and family friends
-2 private lounge rooms sitting areas at approximately 17m2 each that are self-contained on the eastern side of the building and open onto external balconies
-1 private internal lounge room sitting area at approximately 12m2 and
-1 wrap around communal balcony accessible from the building through the eastern lounges via the television room and via the southern activities room
-1 internal balcony accessible from the main dining area and
-1 balcony on the western side of the building that is accessible via two internal hallways one at each end.
All balconies apart from the western balcony are linked and form part of a strolling area for residents in much the same way as a cruise ship would have a strolling area on deck.

Room Name

Reserved

Type

Single room + ensuite

Occupancy

1

No of rooms

27

Room size (sqm)

18m2 to 22.5m2 excluding ensuite.

Room Description

These suites were built in 2012 making them in excellent condition
-All are beautifully appointed with high quality fittings and fixtures.
-All contain as a minimum quality bed suites with matching high back lounge chairs bedside tables and flat screen cable television.
.-All are private single suites.
-All have private ensuites.
- All have large built in wardrobes that match the furniture and fittings.

Common Areas Description

The complex includes shared spaces such as a fully equipped bar lounge an alfresco caf an internet caf a hairdressing and beauty salon consulting rooms for doctors and allied health professionals and many lounge and sitting areas small and large.
Level 3 where the subject suites are located contains a total of 34 suites. These 34 suites are serviced by
-A well-appointed large communal dining room at approximately 97m2 containing a residents kitchen and 10 high quality 4 person dining suites
-A large communal television room at approximately 71m2 that opens onto the northern balcony on one site and is open to the dining area on the other side furnished with lounges matching the dining suites
-A library at approximately 4m2 that is open to the dining area
-A self-contained activities room at approximately 40m2 that opens onto the southern balcony and is able to be closed via internal doors
-A private activity room at approximately 23m2 that is able to be closed and used as a private dining room for residents and family friends
-2 private lounge rooms sitting areas at approximately 17m2 each that are self-contained on the eastern side of the building and open onto external balconies
-1 private internal lounge room sitting area at approximately 12m2 and
-1 wrap around communal balcony accessible from the building through the eastern lounges via the television room and via the southern activities room
-1 internal balcony accessible from the main dining area and
-1 balcony on the western side of the building that is accessible via two internal hallways one at each end.
All balconies apart from the western balcony are linked and form part of a strolling area for residents in much the same way as a cruise ship would have a strolling area on deck.

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