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Chaffey Aged Care

4.6 5 Reviews | Write a Review

Operator Average Quality
(5 Reviews)

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Review Chaffey Aged Care
5 reviews sorted by Date Rating Type
Christine Chatfield Mar 14, 2016

Facility is fantastic, buildings, staff , and above all care of my family member . They truly treat their elderly residents as family . The staff never miss an opportunity to hold special events for the residents including dress up days . Recently my dad was in hospital and I had to go to pick up clothes and every staff member asked how my dad was , from the manager to the maintenance man . Truly a family environment . Any concerns are dealt with in a respectful , caring manner . What more could one ask for . Hope it's still there when it's my turn to be a resident .

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Jennyfer1688 Dec 18, 2015

The food quality is probably better than most other facilities mother has so many dietary restrictions due to Crohn's Disease and lactose intolerance. No dairy products, must have low/no residue diet because bowel is only 5mm. wide in some places due to scarring. Consequently her meals are a bit boring.

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Carolyne4449 Dec 18, 2015

Our Mother and Mother In Law is at Merbein Chaffey Age care she is very happy and looks the best she has looked in many years. She is very happy mixing with the other age people there and always wants to help them as she can get around quite good compared to most. She was a very lonely lady before going to chaffey age care.

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Jamel2440 Dec 08, 2015

My parents were both admitted when my father needed nursing care. He had previously been the carer for our mother. They had been pro active in selecting their facility at a time prior to needing it. They experienced it first through respite and when dad became unwell through transitional care. The experience that they had made the selection easy. The staff were 'amazing' and 'caring' the facilities and setting very nice and the activities appealed to mum. The empathy and dignity with which they treated my father, mother and family at the time of dads passing was both dignified and thoughtful.

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Sherri-Lee Avery Jun 08, 2015

Well staffed with people who appear to enjoy their job and are extremely well disposed towards the residents. Very 'spot on' with medication and meeting resident's needs/requests. Administration and management are good and informative. Actual accommodation and facilities are probably the best in the district. Also have a varied program of activities, including exercise and craft, which are available. Food is generally good and caters to different requirements (on a personal level cope with lactose intolerance). Lunch is the main meal of the day. The evening meal can be a bit uninspiring but residents can opt for soup, sandwich and dessert.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Chaffey Aged Care

Since opening our doors in 2007, Chaffey has strived to deliver the very highest standard of care and is now positioned as the regional leader in the delivery of residential aged care services. Staff and volunteers at Chaffey pride themselves on delivering person centred care tailored to meet the individual needs of residents who call Chaffey their home.Living at Chaffey is like a home away from home, residents are encouraged to personalise their private bedrooms which overlook landscaped courtyards or the many garden spaces that surround the home. There is always an event or activity for residents to get involved in. Chaffey also caters for those who prefer a quiet place and the resident lounge/dining room is a picture with beautiful panoramic views overlooking the river flats. Whatever the preference, most residents are sure to attend the legendary happy hour on a Friday afternoon which is hosted in the resident lounge and followed by a wonderful home

Available Rooms

Room Name



Single room + ensuite



No of rooms


Room size (sqm)

Rooms from 13.5 m2 to 17.7m2 excluding ensuites.

Room Description

Constructed in 2007 and with additional rooms added in 2012. All bedrooms at Chaffey Aged Care are in excellent condition. Carpeted throughout each bedroom is a single room with its own private ensuite. All rooms come furnished with a single bed bedside table chair and flat screen digital television. Rooms all have built in robes and look out onto a landscaped garden. Bedrooms are airconditioned with a reverse cycle airconditioner and bathrooms heated with an IXL tastic to ensure resident comfort.

Common Areas Description

Chaffey Aged Care boasts a number of common areas including the combined resident lounge and dining room. This room measures 243.5 m2 and is in excellent condition. The lounge is equiped with a large plasma screen TV and a hearing loop for those with hearing problems. The dining room overlooks a vineyard and the Murray River common.

The multi purpose room measures aproximately 101.5 m2 and is also in excellent condition. The multi purpose room is frequently used for Recreation and Lifestyle activities and resident meetings or functions.

In additions to these common areas each wing has a central hub area in close proximity to the nurses station. Each hub area is equiped with a kitchenette and refrigerator where residents and visitors may help themselves to a cup of tea or coffee. Each hub is aproximately 103.5 m2.

Between each wing is a landscaped courtyard and the western end of the building boasts a sensory garden bird aviary and chook pen for resident pleasure and interaction should they wish.

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