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Charles Young Aged Care

4 5 Reviews | Write a Review

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(163 Reviews)

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Review Charles Young Aged Care
5 reviews sorted by Date Rating Type
Kyler9091 Apr 11, 2019

Family member 69yrs has Parkinsons and Dementia Been in care 9 months No regular lifestyle / social activities support provided for him No lifestyle program for evenings or weekends except Tv Medications regularly given later than neededFamily carer constantly reminding staff Difficult to find staff on a regular basis which means that residents who are in public areas are left alone and unsupervised Many are high falls risk and due to dementia possibly capable of doing damage to themselves, others and equipment Medication error a previous regular problem Medications given by Carers with minimal knowledge of medication name side effect etc Maintenance of room cleanliness related to food spills and urine spills ignored by staff Attended to when asked by family carer No system identified for regular professional cleaning of chairs in communal areas where residents sit , have cups of T etc Family members advised to report any cleaning concerns to staff !! No internal quiet space available for resident to go with visitor except their room Previous spaces now converted to rooms for residents Residents fluid intake especially for those with dementia not monitored or supervised on a regular daily basis Staff do not seem to recognise when a resident is unwell Relatives of other residents often only ones who notice and bring it to RN attention If don’t need to go to hospital then extra care and support providerd is limited Breakfast menu very limited and unappealing Porridge like glue Toast thin and dry or soggy No chopped seasonal fresh fruit offered as an alternative to ice cream type desserts ( watermelon, stone fruit, berries Only snacks available are of yoghurt or custard variety No savoury snacks Not enough staff to do a regular good job Many work very hard but the expectation of workload is too much given number of residents with high care needs

Was this review helpful?  1

Lupe6354 Nov 11, 2016

very well presented

Was this review helpful?  1

keamy56 Nov 09, 2016

Lovely facility and my father is well cared for and happy with the transition into aged care facility

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Teresa7127 Jul 13, 2015

Our family has been very happy with the care and attention my mother has received over the last 7 years at Charles Young. In particular the staff are very kind to the residents and very helpful and friendly when communicating with family and friends. The many atriums and courtyards in between the different areas add a special atmosphere to the facility.

Was this review helpful?  1

Julie Heal Apr 06, 2015

This was the first time my Mum had been placed in respite care and understandably Mum as well as family were apprehensive but she was made to feel "at home" instantly on her arrival there. The staff were always on hand for my Mum if needed and also taking calls from me (I live interstate) any time night or day. I would have no hesitation for my Mum to re-visit there in the future if necessary.

Was this review helpful?  1

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Charles Young Aged Care

Charles Young Aged Care is part of the Allity Aged Care group and is located in southern metropolitan Adelaide (approximately 11 kms from the city centre) near the Morphettville racecourse. A short drive from the Glenelg foreshore and Marion shopping centre, our home is also close to Public transport only a five minute walk away.Charles Young is home to one 157 residents and caters to all levels of permanent and respite care, offering large, well-designed bedrooms all with ensuite bathrooms.Residents are encouraged to personalise their rooms, in consultation with staff. Each bed has access to telephone and TV antenna sockets, and an individually controlled air-conditioning unit.The home features thoughtfully furnished lounges and dining areas which can be booked for private family occasions. The landscaped gardens, including shaded areas, are popular with residents who are always strongly encouraged to invite family and friends to visit.

Available Rooms

Room Name

Refurbished

Type

Single room + ensuite

Occupancy

1

No of rooms

15

Room size (sqm)

18 to 19

Room Description

Refurbished single rooms all overlooking gardens with large windows for plenty of natural light also includes generous ensuite 2 built-in wardrobes Great options to truly personalise the room.

Common Areas Description

cccc

Room Name

Large Single

Type

Single room + ensuite

Occupancy

1

No of rooms

35

Room size (sqm)

17 to 19

Room Description

Large single rooms all overlooking gardens with large windows for plenty of natural light also includes generous ensuite 2 built-in wardrobes Great options to truly personalise the room.

Common Areas Description

Several lounge and dining settings available also for private gatherings cafe and secure gardens

Room Name

Double Private

Type

Shared room + ensuite

Occupancy

2

No of rooms

13

Room size (sqm)

25

Room Description

Spacious double rooms with privacy curtains and a large ensuite bathroom. Two built-in wardrobes and large mirrors with a dressing tabledesk underneath. Rooms have a large window looking out to a garden and allowing good natural light.

Common Areas Description

To be provided

Room Name

Large Single Refurbished

Type

Single room + ensuite

Occupancy

1

No of rooms

36

Room size (sqm)

19

Room Description

Very large single room with large ensuite. Two built in wardrobes two large mirror. Large windows looking out to gardens with excellent natural light.

Common Areas Description

To be provided

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