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Anglicare Mildred Symons House

4.29 7 Reviews | Write a Review

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(77 Reviews)

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Review Anglicare Mildred Symons House

Anglicare Chesalon at Jannali has changed its name to Mildred Symons House.

Anglicare is renaming its six Chesalon Aged Care Homes, and adopting the names of six women who have played a significant role in our aged care services since 1943. We hold these women in high regard, and acknowledge their compassion, contribution and service to Anglicare’s aged care work.

Mildred Symons House is a modern multi-level residential care centre located in the heart of the Sutherland Shire of southern Sydney in Jannali.  The area is predominantly residential with shops, cafes and transport conveniently located nearby. 

Thoughtful design, spacious rooms, a private dining room and numerous lounge areas and sitting nooks located throughout the residence mean that residents are able to enjoy all that their new home has to offer with care close by when it is needed.

Accommodation caters for 127 residents and includes a dementia-specific unit.  Extra Service is also available offering a higher standard of accommodation and the provision of additional services and lifestyle choices.

With caring and patient staff who are respectful of residents’ need for privacy and quality of life, families and friends of residents can be confident that their loved ones are receiving the best care available at Mildred Symons House.

7 reviews sorted by Date Rating Type
Chriscross Sep 25, 2018

I've been totally happy with the Kerr that my mother received where she resides in a nursing home in Sydney . The staff go above and beyond to make her very comfortable and so considerate to other patients

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Marisa2400 Sep 25, 2018

Most staff are excellent but obviously not all are as good as each other.

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Haven6004 Aug 12, 2017

Great facilities. Almost all residents had own room, ensuite and air con, regardless of financial situation. We toured five other facilities, none of them could offer this. Train station, cafe, doctors etc just a 10 min walk away. Plenty of activities arranged. Staff go out of their way to build relationships with residents and their loved ones. They are very patient and offer appropriate suggestions/resolutions to issues. There were a few issues that should have been followed up but weren’t, but this seemed to come down to staff miscommunication due to staffing levels, rather than a lack of care. (That said, staffing levels seemed similar at other facilities we toured.) Food is apparently very nice for residents on unrestricted diets. However, my Dad was on a level 2 puree diet, and was given virtually the same meal every single lunch and dinner for the 10 weeks he lived there, although desserts varied. Visitors can bring in additional food for residents. We have no regrets about choosing Chesalon for my Dad’s high care and palliative needs. In fact, my Mum, who was previously very reluctant to ever consider a facility for herself, is now insisting on Chesalon when/if the time comes!

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IJulius Aug 01, 2017

Personnel excellent bu the wide range of personal condition and needs means not everyone's wishes can be met e.g. although physically frail, a fully cognitive resident struggles to meet other residents for general conversation

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Luisa6710 Mar 16, 2016

Only complaint is lack of medical coverage after hours and weekends.

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Octavia8893 Dec 08, 2015

The full time staff are very caring and attentive from the cleaning staff to the Registered Nurses. All these people add to the quality of my mother's life.

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Julie Jackson Dec 08, 2015

Very good care in nice surroundings. Manager professional, involved, interested and caring. Each resident has their own good sized room with ensuite bathroom. Staff good at keeping family informed.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Anglicare Mildred Symons House

Information not yet provided by facility

Available Rooms

Room Name

Ground floor- single

Type

Single room + ensuite

Occupancy

1

No of rooms

33

Room size (sqm)

Approx. 18m

Room Description

Each room enjoys natural light with a window to a garden or courtyard outlook. Rooms are spacious and include comfortable chairs for residents and visitors. Classical soft furnishings enhance the soft colours of the rooms.

Common Areas Description

There is one lounge area and smaller more intimate lounge or library area scattered throughout this wing. Quality furnishings in warm colours create a comfortable home-like atmosphere. Residents enjoy most meals in the main dining room. A secluded courtyard is easily accessible so residents and their families can enjoy the outdoors.

Room Name

jannali ground floor - shared

Type

Shared room + ensuite

Occupancy

2

No of rooms

7

Room size (sqm)

Approx. 28m

Room Description

Each room enjoys natural light with a window to a garden or courtyard outlook. Rooms are spacious and include comfortable chairs for residents and visitors. Classical soft furnishings enhance the soft colours of the rooms.

Common Areas Description

There is one lounge area and smaller more intimate lounge or library area scattered throughout this wing. Quality furnishings in warm colours create a comfortable home-like atmosphere. Residents enjoy most meals in the main dining room. A secluded courtyard is easily accessible so residents and their families can enjoy the outdoors.

Room Name

Ground floor - DSU

Type

Single room + ensuite

Occupancy

1

No of rooms

15

Room size (sqm)

Approx 18m2

Room Description

Each room enjoys natural light with a window to a garden or courtyard outlook. Rooms are spacious and include comfortable chairs for residents and visitors. Classical soft furnishings enhance the soft colours of the rooms.

Common Areas Description

There is one lounge and dining area where residents can enjoy the company of each other. There is also a quieter sitting area. Quality furnishings in warm colours create a comfortable home-like atmosphere.

Room Name

Jannali level 2 ESS

Type

Single room + ensuite

Occupancy

1

No of rooms

30

Room size (sqm)

Approx. 18m

Room Description

Each room enjoys natural light with a window to a garden or courtyard outlook. Rooms are spacious and include comfortable chairs for residents and visitors. Classical soft furnishings enhance the soft colours of the rooms.

Common Areas Description

Residents enjoy most meals in the elegant dining room. There is a choice of small sitting areas an established library and shared resident computer. Residents can enjoy regular movies in the theatrette.

Room Name

Jannali First Floor

Type

Single room + ensuite

Occupancy

1

No of rooms

49

Room size (sqm)

Approx. 18m

Room Description

Each room enjoys natural light with a window to a garden or courtyard outlook. Rooms are spacious and include comfortable chairs for residents and visitors. Classical soft furnishings enhance the soft colours of the rooms.

Common Areas Description

There are a number of small and medium sized lounge areas scattered throughout this area where residents can join activities or sit quietly. There is a well-appointed library for resident use and a theatrette to enjoy regular movie viewings. Quality furnishings in warm colours create a comfortable home-like atmosphere. Residents enjoy most meals in the main dining room.

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